Project Manager - Custodial Services
Company: Tanaq Government Services
Location: Washington
Posted on: May 8, 2024
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Job Description:
Job Type Full-time Description Overview Tanaq Government
Services (TGS) delivers professional, scientific, and technical
services and information technology (IT) solutions to federal
agencies in the health, technology, and other government services.
TGS is a subsidiary of the St. George Tanaq Corporation, an Alaskan
Native Corporation (ANC) committed to serving Federal customers
while also giving back to the Tanaq native community and
shareholders. About the Role The Project Manager is responsible for
successfully overseeing and managing custodial services at various
sites at the Orville and Wilbur Wright Federal Buildings in
Washington, DC. The selected candidate will lead operational and
administrative activities while maintaining effective cost control
measures. This will include interfacing with customers, organizing
and assigning work, establishing processes and procedures, and
ensuring that safety and quality programs are followed. This
position will plan and manage staff activities, recruiting, safety,
productivity, and quality of operations. The ideal candidate will
have comprehensive knowledge of effective management techniques,
safety/environmental and building code requirements, and janitorial
services. This is a fully onsite position that will report to the
Orville and Wilbur Wright Federal Buildings in Washington, D.C. and
will require the selected candidate to be on call 24/7/365.
Responsibilities Manage personnel in operational and cleaning
functions with building systems, showcasing a strong capacity for
positive customer relations. Ensure that services are provided cost
efficiently and within the terms of contracts. Oversee department
and contract budgets, and supply and equipment purchasing. Identify
opportunities to increase revenue by providing additional or
periodic services to the client Utilize the Maximo NCMMS system for
work orders, review service calls and inspection reports. Resolve
any problems with services in a timely manner. Establish and
maintain strong client relationships. Oversee the quality control
program. Submit Quality Control reports monthly, including
performance metric data and Key Performance Indicators (KPI) that
will enable real-time tracking of project performance and
compliance with contractual requirements. Responsible for quickly
resolving findings from Quality Control Investigations and
reporting those to leadership and client. Recurring issues will be
reviewed by the Project Manager and the Program Manager to uncover
the best method for Preventive Action. Preventive Action Progress
will be monitored monthly to ensure long-term effectiveness.
Perform daily quality control inspections to ensure standards are
met or exceeded and verifying facilities are clean and free of
safety hazards. Identify areas of opportunity and lead the team in
implementing process changes positively. Promote a strong safety
culture and ensure a safe work environment. Recruit (in
collaboration with TGS Human Resources), manage, and lead a team of
professional employees and supervisors, with a focus on continuous
improvement. Motivate and develop the team while supporting
organizational change. Coordinate special events, direct and manage
supervisors and staff in performing a variety of cleaning and
maintenance duties to ensure that facilities remain clean and free
of safety hazards. Adapt departmental plans and priorities to
overcome operational challenges. Supervise the custodial team and
schedule the teams in such a manner as to cover all contract
requirements while simultaneously upholding all safety and quality
standards. Conduct and participate in regular staff, leadership,
committee, and offsite meetings. Conduct time studies to optimize
operational tasks, schedules, and staff allocation. Fill in for
supervisor and leads in their absence. Ensure work assignments and
schedules meet department, facility, and contractual needs; plan,
develop, and assign work schedules to meet service delivery
expectations. Drive performance management and ensure competent,
motivated staff through hiring, conducting reviews, setting clear
job expectations, providing training, coaching and directing staff,
conducting performance reviews, and implementing disciplinary
action when necessary in collaboration with TGS Human Resources.
Prepare and submit a variety of reoccurring reports, business
correspondence, agendas, presentation materials, and certificates.
Maintain compliance with all labor laws and CBA agreements. Perform
other duties and work on special projects as assigned and as
needed. Requirements Required Experience and Skills Minimum of 10
years of experience managing personnel in operational and cleaning
functions with building systems, specifically in custodial duties
and customer services. Knowledge of custodial practices, contract
and staff management, and the ability to organize and manage staff
at multiple locations. Experience collaborating with Human
Resources and demonstrated management skills to hire qualified
employees, provide for their professional development, effectively
administer performance management and disciplinary processes, and
appropriately address employee relations. Knowledge of planning,
purchasing, and project management. Knowledge of specialized
departmental equipment, including those used in janitorial
services. Experience in adjusting work schedules as needed to
support operations. Computer literacy, including skills to operate
word processing, spreadsheet, Internet, and presentation software
applications. Experience using Maximo NCMMS system highly desired.
Solid business acumen and basic accounting principles. Working
knowledge of OSHA safety standards and regulations. Ability to
build strong relationships across all levels of the organization.
Passion for excellence with a track record of accountability,
collaboration, and integrity. Strong interpersonal skills,
including the ability to develop productive business relationships
and influence and educate key internal clients. Effective
leadership skills with the ability to lead a staff of direct
reports. Exceptional verbal and written communication,
interpersonal, consultative, and negotiation skills. Ability to
work in a fast-paced environment, balancing multiple projects and
embracing change. Ability to work through ambiguity and maintain
composure in various situations. Ability to resolve issues under
tight timeframes and pressure. Strong organizational skills,
attention to detail, solid analytical, troubleshooting, and
decision-making abilities. Strong interpersonal skills, including
the ability to develop productive business relationships and
influence and educate key internal clients. Have a clear background
and ability to pass background checks/screening. Valid driver's
license and clean driving record. Education and Training Required
Bachelor's degree in relevant field; or a comparable combination of
education, training, and work experience. Ability to complete and
pass the Cleaning Management Institute (CMI) Basic Custodial
Technician certification within the first 30 days of employment, if
required. Ability to complete and obtain the CMI Advanced Custodial
Technician Certification within the first 6 months of employment,
if required. Physical Requirements To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed are representative of
the knowledge, skills, and/or abilities required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform essential job functions. Maneuvering in and around the
worksite. Standing and walking. Bending, kneeling, reaching, and
stooping. Lifting boxes or equipment weighing up to 35 pounds, and
up to 50 pounds occasionally. Pushing or pulling objects such as
vacuums, carts, etc. May be required to push/pull equipment
weighing up to 70 pounds. Grasping both small & large objects.
Climbing ladders and/or step stools. Work Environment Work is
performed half of the time in an office/shop environment. The
remainder of the work is performed on job sites. Employees may be
required to work in excess of 8 hours in a day and 40 hours per
week. The person in this role will be on call 24/7/365. Who We Are
Tanaq Government Services strives to deeply understand and analyze
our clients' vision, needs, and requirements so we may provide
alternative solutions, empowering them to choose the best
resolution. We aim to achieve excellence by delivering on our
commitments to our clients, employees, and partners. TGS is an
Equal Opportunity and Affirmative Action Employer and participates
in E-Verify. All employment decisions are based on merit,
qualifications, and abilities. We welcome and encourage diversity
in our workforce. Our policies provide equal employment opportunity
to all employees and qualified applicants without regard to race,
color, religion, national origin, sex, age, disability, pregnancy,
sexual orientation, gender identity, transgender status, genetic
information, protected veteran status, or any other protected
characteristic under federal, state, or local laws. For more
information, visit Know Your Rights and Pay Transparency Statement.
If you are an individual with a disability and need assistance
completing any part of the application process, please email
accommodation@tanaq.com to request a reasonable accommodation. This
email is for accommodation requests only and cannot be used to
inquire about the status of applications. To view this and all our
job postings visit us at:
https://recruiting.paylocity.com/recruiting/jobs/All/a902daaf-0624-4442-87bd-2c51602670f7/Tanaq-Government-Services
Project Manager - Custodial Services
Keywords: Tanaq Government Services, Bethesda , Project Manager - Custodial Services, Executive , Washington, Maryland
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