Collections Specialist

Company: Aston Carter
Location: Bethesda
Posted on: November 15, 2022

Job Description:

Collection Specialist I Bethesda, MD You will enjoy GrowthThis opportunity provides training, with you to go, and an organization that promotes from within. Direct Exposure to Owners & C-suite Executives CultureA family-owned organization, with a strong culture built across success, development, and work-life balanceOffice Lunch & Company Events Description:--- The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal-oriented collections department.--- Providing customer service regarding collection issues, processing customer refunds, process and reviewing account adjustments, and resolving client discrepancies, and short payments. --- Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, and customer reconciliations.--- Accountable for reducing delinquency for assigned accounts.--- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.--- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.--- Must communicate & follow up effectively with the sales dept regarding customer accounts on a timely basis.--- Establish and maintain effective and cooperative working relationships with dealersEssential Functions--- Weekly and monthly reporting to the direct supervisor--- Monthly Delinquency notices--- Processing monthly credit memos and the appropriate reporting--- High volume phone calls to assigned delinquent customers--- Reconcile customer disputes as they pertain to payment of outstanding balances that are due--- Provide excellent & considerate customer service to operations and customers.--- Internal and External customer interface--- Meet defined department goals.Skills:Collection I Collection calls Ioutbound calls I Lawson I AR/Billing I Customer Service Additional Skills & Qualifications:-Knowledge of Billing and Collections procedures-Accounts Receivable knowledge/experience a plus-Commitment to excellent customer service-Excellent written and verbal communication abilities- Independent working- Decision maker & Critical ThinkingExperience Level:Entry LevelFor additional information or questions, please contact Taylor Morgan at or . About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Bethesda , Collections Specialist, Accounting, Auditing , Bethesda, Maryland