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Front Desk Receptionist

Company: Dream Aero
Location: Bethesda
Posted on: April 2, 2021

Job Description:

About the RoleThe Front Desk Receptionist has a key role in establishing a relationship with our customers. The role requires welcoming our visitors and sets the tone for their experience. The successful candidate must love interacting with customers, selling flight experiences and souvenirs, and be customer service oriented. The ideal person must be an energetic team player with a positive attitude, and help run the branch efficiently and effectively.

  • Provide information and services to individuals in-person or over the phone;
  • Sales Generation: Meet company and personal sales goals. Maintain knowledge of current sales and promotions;
  • Demonstrate and promote a strong commitment to providing the best possible experience for our customers;
  • Balance all cash, check, and credit card payments processed during shift;
  • Fill out daily and monthly reports;
  • Maintain and organize work area;
  • Respond to all requests and follow through to assure satisfactory outcomes;
  • Offer customer assistance whenever needed;
  • Book the flight experiences in a timely manner;
  • Follow up on telephone/email/website inquiries;
  • Assist with miscellaneous administrative tasks.
    Required Competencies
    • Excellent customer services skills;
    • Interest in aviation;
    • Energetic and positive attitude;
    • Previous sales experience preferred;
    • Two years of relevant experience (preferred);
    • High school diploma graduate.

Keywords: Dream Aero, Bethesda , Front Desk Receptionist, Administration, Clerical , Bethesda, Maryland

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