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Senior Associate, Technology Risk Office Organization (Unified Tech Exceptions Program (UTEP) Team)

Company: Capital One
Location: Bethesda
Posted on: November 20, 2022

Job Description:

Center 2 (19050), United States of America, McLean, VirginiaSenior Associate, Technology Risk Office Organization (Unified Tech Exceptions Program (UTEP) Team)As a Technology Risk Professional in Capital One's Enterprise Services Risk (ESR) organization, you will apply your risk management skills to the company's Technology organization. You will partner across Enterprise Services, Divisional CIOs, Lines of Business, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. You will collaborate with both 1st and 2nd line teams to develop, monitor, and provide oversight to risk management processes, including reporting compliance results with requirements for the Technology organization. - Your contributions will support one of Capital One's key programs to transform our risk ecosystem. Your work will drive insight into risk and control performance, as well as organizational change through risk identification, measurement, analysis, and reporting to enable better management of technology risks in an open and collaborative environment. -The Technology Risk Office - Unified Tech Exceptions Program (UTEP) Team, within Tech Risk, is seeking an experienced, highly motivated Technology Senior Associate (SA). The ideal candidate will have strong risk-based analytical skills, good organizational and communication skills (written and verbal), as well as overall project management skills. This will be a challenging role in a dynamic and fast-paced environment requiring the ability to multi-task and prioritize assignments appropriately. - -Responsibilities:

  • Provide guidance, expertise, and assistance in the coordination of the Unified Tech Exceptions Program
  • Develop and implement oversight processes to validate compliance with the new Unified Exceptions Management framework and associated processes
  • Provide subject matter expertise for on-going design and process improvements for UTEP within the ServiceNow system
  • Partner closely with UTEP partners in monitoring and mitigating technology risks
  • Develop and publish all recurring UTEP updates and reporting for leadership
  • Assist in the development of the roadmap and manage the plan for the overall Unified Exceptions Management Program
  • Assist in developing and maintaining UTEP documentation to include, but not limited to, procedures, job aids, educational materials and new framework
  • Educate stakeholders and drive the adoption of new processes associated with the UTEP -
  • Develop Reporting and/or Dashboards for UTEP
  • Support Tech Risk Exceptions Council activities, as applicable - -Basic Qualifications:
    • At least 1 year of experience in an Information Technology or Risk Management field
    • At least 1 year of experience in building presentations for business executives
    • At least 1 year of experience in process or documentation development -
    • At least 1 year of governance, risk, and compliance tool experience -Preferred Qualifications: -
      • 1 year of experience with ServiceNow System
      • 1 year of Agile experience
      • 1 year of experience with JIRA
      • 1 year of experience with Confluence
      • Experience working in a fast paced consulting environment - -
      • Ability to communicate effectively with people across multiple levels
      • Ability to negotiate and influence results without direct authority
      • Strong consulting skills -At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Location is New York City- $108,669 and $128,205 for Sr. Assoc, Cyber Risk & AnalysisCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Keywords: Capital One, Bethesda , Senior Associate, Technology Risk Office Organization (Unified Tech Exceptions Program (UTEP) Team), Administration, Clerical , Bethesda, Maryland

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