Automotive Service Advisor
Company: Frederick Chevrolet
Location: Lebanon
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Job Description: Automotive
Service Advisor If you believe Customer Service is a true craft one
built on charisma, communication and thorough product knowledge -
we want to talk to you! As a Service Advisor you will be
responsible to meet and greet service customers promptly in a
professional and courteous manner. Inspect vehicle and refer to
service history to accurately identify and verify customer’s
service needs. Promote the sales of appropriate services, parts,
and accessories by thoroughly understanding the product and
associated service requirements. Provide accurate cost and time of
completion estimates for the services recommended, communicate and
get proper authorization from customers. Check on progress of
services to vehicles throughout the day and contact customer to
communicate and receive approval regarding any changes in the
cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with
manufacturer warranty guidelines. Confirm service appointments by
telephone the day before the customer is scheduled to arrive and
conduct post-repair follow up. Inspect vehicles prior to each
customer delivery to ensure vehicles services and/or repairs are
performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile
repair and consumer protection. Demonstrates behaviors consistent
with the Company’s Values in all interactions with customers,
co-workers and vendors. We are a family oriented Veteran owned and
operated dealership,looking to add good people to our great team.
If you are currently seeking a position in the automotive field as
a Service advisor, please take a moment to let us know about
yourself. Some of the traits we're seeking are an advisor with
excellent communication skills & a professional approach for caring
about our customers and their specific needs. We strive for a
strong attention to detail for making sure the customers are well
informed throughout their service experience. Our advisors
consistently communicate with the Technicians so that everyone is
up to date on the current status of their vehicle, weather the
vehicle is in our shop or if parts are on order. Competitive salary
with commission based on experience & performance. Job
Requirement:Two or more years of previous experience as a service
advisor. High school diploma or equivalent. Valid driver license in
the state that you will work and a good driving record. Great
attitude with high-energy personality. Excellent customer service
skills. Professional appearance and work ethic. Ability to work
well in a process driven environment. Outstanding communication
skills in both verbal and written. Benefits include a lucrative
compensation plan, paid time off, medical, and employee vehicle
purchase program. Its Time To Make The Most Important Move Of Your
Career! When you join our organization, you'll enjoy comprehensive
training, competitive compensation, and unparalleled benefits.
Simply put, you'll experience the best that a career in the
automotive industry has to offer. The above statements are intended
to describe the general nature and level of the work being
performed by people assigned to this work. This is not an
exhaustive list of all duties and responsibilities. We reserve the
right to amend and change responsibilities to meet business and
organizational needs as necessary. We are an Equal Opportunity
Employer and a drug free workplace. We Would Really Like To Hear
From You! Apply By Clicking The 'Apply Now' Button
Keywords: Frederick Chevrolet, Bethesda , Automotive Service Advisor, Customer Service & Call Center , Lebanon, Maryland
