Program Manager
Company: Computer World Services Corporation
Location: Bethesda
Posted on: January 6, 2021
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Job Description:
Job Description Job Description Computer World Services is
seeking a Program Manager to support the National Institutes of
Health (NIH) Office of Management (OM) Office of Research
Facilities (ORF) & Office of Research Services (ORS) with managing
support services to implement an Enterprise Cloud Platform, and
Integrated Workplace Management System (IWMS) applications, and IT
Service Management (ITSM) applications. The end result will achieve
objectives for: 1.deployment of a single, web-based,
mobile-enabled, cloud enterprise platform; 2. consolidation and
migration of existing systems, workflows, and data into a
native/certified platform with IWMS applications and IT workflow
applications; 3. data gathering, migration, and standardization; 4.
business processes documentation and reengineering; and 5.
end-user, requestor, and administrator testing, acceptance, and
training. The Program Manager will oversee all technical aspects of
the project and management of task order, leading a team on
moderate to complex projects tasks. The Program Manager will
analyze new and complex project-related problems and create
innovative solutions that normally involve schedule, technology,
methodology, tools, solution components, and financial management.
The Program Manager will provide applications systems analysis,
long and short-range plans for application selection, systems
development, systems maintenance, and production activities for
necessary support resources. The successful candidate will be able
to: 1) Manage the day-to-day activities of project staff in an
Agile Environment and ensure supported customer IT programs and
projects meet organizational goals and objectives; 2) Serve as the
point of contact with customer COR and interface with Government
Stakeholders to support project activities and timely submission of
reports and deliverables 3) Facilitate obtaining timely onboarding
of technical resources for execution of work; 4) Implement and
provide guidance to employees and subcontractors related to company
processes and policies; 5) Plan, direct, control, measure, and
monitor all resource and project activities; 6) Oversee and direct
the technical work of project staff; 7) Work with other department
leaders to define, prioritize, and develop project internal and
external deliverables. Key Tasks and Responsibilities --- Organize,
direct, and manage all aspects of contract operational support
functions involving multiple complex and inter-related project
tasks that may require managing teams of personnel at multiple
locations --- Direct overall project activities in an Agile
environment for implementation of SaaS and PaaS solutions --- Lead
and manage service delivery including: Infrastructure Engineering,
Development, Implementation, Integration; Enterprise Application
Integration; Data Migration and Integration; Enterprise Data
Management; Business Process Reengineering; Architecture Validation
and Verification; Change Management and Engagement; Project
Management and Scheduling; Risk Assessment and Management; End-User
Testing, Acceptance, and Training; Administrator Training and
Platform Certification --- Manage and maintain contractor interface
with the senior levels of the customer---s organization --- Consult
with customer and contractor personnel to formulate and review task
plans and deliverables --- Ensure conformance with program and
project task schedules and cost and contractual obligations ---
Establish and maintain technical and financial reports to show
progress of project --- Organize and assign responsibilities to
subordinates, oversee the successful completion of all assigned
tasks --- Manage/supervise subordinate staff in the day-to-day
performance of their duties --- Ensures that project/department
milestones/goals/objectives are met and adhering to approved
budgets --- Plan, direct, control, measure, and monitor all
employee and subcontractor activities --- Maintain thorough
knowledge of department processes and facilitate use for quality
assurance --- Serve as the point of contact for the COR and primary
interface between the Government and Contractor --- Ensure
technical solutions and schedules in the task order are implemented
in a timely manner --- Coordinate with Government personnel in the
assignment and prioritization of requested work --- Provide
individual project and program level status reports --- Create and
submit Weekly Status Reports --- Assure all project deliverables
are submitted as required and on time Job Requirements Education &
Experience --- Requires a BS/BA degree (or equivalent) --- Requires
10 years of related experience, 5 of which must be in a supervisory
role --- Experience with enterprise PaaS and/or SaaS solution
implementation for Federal Government customer --- Experience
managing an Agile Team for delivery of solutions --- Experience
with delivery of oral briefings Certifications Required: --- Scrum
Alliance Certified Scrum Professional - ScrumMaster (CSP-SM) or
equivalent --- ITIL Certification One or more of the following is
desired: --- PMI Program Management Professional (PgMP) --- PMI
Project Management Professional (PMP) --- PMI Portfolio Management
Professional (PfMP) --- PMI Agile Certified Practitioner (PMI-ACP)
Security Clearance --- Candidate must be a US Citizen Other
(Travel, Work Environment, DoD 8570 Requirements, Administrative
Notes, etc.) --- Work will be performed primarily at NIH offices in
Maryland and remote via telework --- Travel to various customer
sites for meetings and briefings is required EOE AA
M/F/Vet/Disability EEO is the Law: Job Snapshot Employee Type:
Full-Time Location: Bethesda, MD Job Type: Government - Federal
Information Technology Management Experience: Not Specified Date
Posted: 12/6/2020
Keywords: Computer World Services Corporation, Bethesda , Program Manager, Executive , Bethesda, Maryland
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