1) Client Engagement Manager (Commercial- Luxury Brands) 2) Client Engagement Manager (Non Profit)

Company: Avesta Computer Services
Location: Bethesda
Posted on: January 6, 2021

Job Description:

Our client a product development company seeking a Client Engagement Manager with a growth mindset to keep our customers happy which includes luxury brand and financial services customers as well as non profit organization our SaaS products, custom analytics and digital campaign solutions. There are two positions Remote option avaialble till covid situation normalize Position One Client Engagement Manager (Commercial- Luxury Brands) Position Two Client Engagement Manager (Non Profit) Responsibilities Learn how to use clients SaaS products so you can educate clients Leverage your deep knowledge of marketing to show clients the many ways they can apply our data and integrations into their marketing workflows Evaluate clientsrsquo business objectives, needs and plans so you can recommend the best strategic and tactical solutions for their campaigns Build a trusted advisor relationship with clients so that they rely on you as a partner Apply your knowledge of industry best practices to recommend and implement ideas that make clients successful Advise clients on consumer segmentation using custom analytics Deliver custom modeling projects in collaboration with our data scientists Coordinate with clientrsquos technical, sales and customer support teams as well as our vendors to deliver a spectacular client experience in an organized, timely manner Identify opportunities for increased client engagement Create and present recommendations that turn clients into raving fans Use Excel, PowerPoint, SalesForce and a roster of other tools Travel post-COVID to meet with customers (virtual meetings for now) Experience meaningful mentoring to grow professionally Participate in company training and professional development opportunities REquired Skills Participate in company training and professional development opportunities Industry experience with luxury brands, including managing digital and email marketing campaigns, andor financial service firms OR Non profits organisation Excellent communication skills ndash yoursquoll be writing, speaking, creating slide decks and be interviewed for our podcasts Engaging personality with the ability to build rapport quickly College degree in either marketing, advertising, public relations, communications, journalism, English or related major

Keywords: Avesta Computer Services, Bethesda , 1) Client Engagement Manager (Commercial- Luxury Brands) 2) Client Engagement Manager (Non Profit), Executive , Bethesda, Maryland