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Director of Operations

Company: Aledade
Location: Bethesda
Posted on: November 22, 2021

Job Description:

We are looking for an exceptional Director of Operations to join Aledade's Office of the President. This is a newly created role reporting to the VP of Operations. This Director is an execution-oriented leader who will work collaboratively across all Aledade teams and levels to develop and drive high priority, impactful operational initiatives in Aledade's high-growth environment. A primary initial area of focus for the Director of Operations will be to provide day to day leadership of a new service model called "Project Solo" which supports the smallest primary care practices in Aledade's national network. Solo provider practices have been the foundation of our mission since the company's inception. Because of their size, they are often the most in need of a partner like Aledade to help them succeed in value based care. The Director will be a strategic, solution oriented thinker who is excited to test and learn new approaches to optimally support these small practices in a financially sustainable way as our network grows. As the Director of Operations, you will be responsible for: * Leading Project Solo * Setting direction and determining goals for the Project Solo with buy-in from senior leadership * Overseeing overall work on the initiative, including including (1) initiative/program development work (Solo "R&D"), as well as (2) day-to-day operations of supporting practices * Managing team of direct/indirect reports on the Project Solo core team including staff who manage the day to day program operations * Lead collaboration across key Aledade teams (Product, Field, Network Success, Implementation, Growth, etc.) to drive success in building, testing and formalizing a self directed service model * Maintaining relationships with field teams in target markets for Project Solo to keep them informed of initiative status, and get their input for planning and other decisions * Establishing structure for continuous learning and improvement across the Project Solo core team to catalyze additional initiative/program development projects * Oversee project infrastructure needs (e.g., SOPs and other documentation) that support the scaling & sustainability of the initiative * Provide regular performance reporting on Solo practices to Aledade's senior management team to set strategic priorities, report results, monitor utilization and costs, and identify opportunities for growth and savings. * Advising senior leadership on both innovative and best practices to drive Aledade's operational model * Partnering with teams to help them execute on other key initiatives or drive operational efficiency and process improvement * Support the VP of Operations in identifying and executing on opportunity areas across the company that create efficiency, remove obstacles, or improve processes and approaches to the business * Synthesize feedback from functional teams, customers, users, and other stakeholders to identify process gaps and optimization opportunities * Manage cross-functional work streams and initiatives projects, while always driving to clarify roles, responsibilities, and best practices for long term effectiveness What We Value: * 10+ years of progressive work experience, including 5+ years in healthcare and track record of program management and innovation through key projects and initiatives * Master's degree in Business Administration or similar degree preferred * Leader who removes roadblocks and obstacles while driving high performance * Proven ability to lead, coordinate, and facilitate new ideas into action in a fast paced environment, while collaborating across multiple, dynamic, projects and teams * Willingness to travel as needed to Aledade's headquarters or markets All prospective hires will be required to demonstrate that they have been fully vaccinated against COVID-19 with a COVID-19 vaccine for which the U.S. Food and Drug Administration has issued a license or an Emergency Use Authorization prior to mutually agreed upon start date at Aledade, unless they qualify for a medical or religious accommodation to this vaccination requirement. If you are passionate about transforming the healthcare system into one that best serves the needs of patients, doctors, and society, we'd love for you to join us! Who We Are: Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients. We are on a mission to change healthcare for the better and solve complex problems within the healthcare system. We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed. From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO), revamping the way they practice and getting them back to where they should be: quarterbacking their patients' health care! Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn. You will work with team members that bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work, united by a shared passion for public health and a commitment to the Aledade mission. We've recently been recognized as a Top Workplace by The Washington Post, Best Workplace in HealthCare & Biopharma, Top 100 Best Small & Medium Workplaces, Glassdoor Best Places to Work, a Best and Brightest Companies to Work for in the Nation, a Tech Tribune 10 Best Tech Startups in Maryland and Bethesda, Best Tech for Good, Best Workplaces for Millennials, Best Workplaces for Women, Best Workplaces for Parents, and a 2020 Inno on Fire by DC Inno. That's because the things that matter to you also matter to us! In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the needs of our team-members: Flexible work schedules and ability to work remotely available for many roles Educational Assistant Program Robust time off plan (21 days of PTO in your first year!) Paid Volunteer Days 10 paid holidays 12 weeks paid Parental Leave for all new parents 6 weeks paid sabbatical Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners 401(k) with up to 4% match Stock options Monthly cell phone stipend Weekly catered lunches Jeans everyday workplace Gender neutral bathrooms And more! At Aledade, we don't just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Keywords: Aledade, Bethesda , Director of Operations, Executive , Bethesda, Maryland

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