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VP Corporate Systems

Company: ExecuNet
Location: Bethesda
Posted on: January 12, 2022

Job Description:

JOB SUMMARY: - Manages information technology teams implementing and supporting Finance and Human Resource enterprise platforms to promote client satisfaction with all business partners. -In partnership with business stakeholders, develops technology roadmaps for Corporate Systems with input from Technology Product Leaders, business stakeholders, Infrastructure Delivery, and Security. implements and manages continuous improvement program to improve quality, consistency, and client satisfaction. Develops and maintains the application run standards by managing day-to-day application performance through SLAs and other metrics. Works with service providers to address day-to-day issues and priorities. -Delivers small enhancements to existing applications. CANDIDATE PROFILE - Education and Experience Required:

  • 12+ years of application development and/or delivery leadership experience with a minimum of 5 years at a VP/Sr. Director level
  • Experience managing Finance and Human Resources enterprise platforms
  • Direct management of complex budgets in excess of $25M direct and/or indirect costs
  • 5 years recent experience with development methodologies as well as familiarity with new, emerging development frameworks
  • Direct management of cross functional, sourced, or matrixed teams
  • Bachelor's degree in Computer SciencePreferred:
    • Proven executive experience in implementing enterprise resource planning (ERP) for corporate functions (e.g. HR and financial systems) for companies that have a large, global workforce.
    • Experience implementing/managing Oracle/Peoplesoft platforms for enterprise-scale companies
    • Demonstrated success leading medium- to large-scale initiatives/transformations
    • Proven executive experience in strategic planning and budgeting within one or more business groups.
    • Experience with and knowledge of IT outsourcing activities in a managed services environment.
    • Proven executive experience in application development across waterfall and agile environments.
    • Thorough understanding of application integration, maintenance, architectural integrity, availability, quality assurance, and performance of applications.
    • Proven knowledge of Software Development Life Cycle (SDLC) methodology; good understanding of ITIL v4 Framework
    • Strong process management, negotiating, influencing and problem resolution skills
    • Proven ability to effectively prioritize and execute tasks in a high-pressure environment
    • Experience in business systems and process planning
    • Knowledge of business environment, service requirements and hospitality culture
    • Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
    • Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations.
    • Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards - including drivers of process costs
    • Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
    • Graduate/post graduate degree
    • Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy to understand business terms
    • Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environmentCORE WORK ACTIVITIES - - Managing Day-To-Day Relationships with IT Teams, Discipline Partners and Service ProvidersManages corporate systems (e.g. HR, financial) application development projects in partnership with IT teams, discipline partners, and service providers
      • Defines and delivers against technology roadmaps
      • Provides overall project management of business projects/portfolios
      • Defines and oversees effective reporting to the key IT and discipline partners
      • Leads project reviews with Business stakeholders on application development projects
      • Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations
      • Monitors all projects for alignment with defined business case process
      • Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
      • Defines, manages, and improves service level reporting for application development
      • Provides early warning to the appropriate Business leaders and Technology team regarding degraded or missed service levels
      • Leads application development and maintenance of service provider project management standards and tools
      • Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfactionWorks with application development service providers
        • Ensures the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement
        • Works with all IT teams to progress the service providers services to match client needs
        • Facilitates team and service provider compliance with the agreement
        • Ensures service levels meet business needsSupports the IT organization
          • Participates in the creation and maintenance of IT's business strategy and planning
          • Supports and follows defined IT Governance decision rights, standards and practices
          • Emphasizes accuracy and effectiveness of estimating and planning management with team
          • Assists all IT teams with the preparation and monitoring of business/discipline and continent IT budgetsDeveloping and Managing Application Development Standards, Processes, And Tools
            • Works with the Architecture and Development lead to facilitate consistency of service delivery across client groups
            • Builds and maintains a standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:
            • SDLC standard tools and processes for both waterfall and agile development
            • Estimating standard tools and processes, incorporating flexibility for small and large projects
            • Deployment standard tools and processes
            • Monitors projects for adherence to defined application development processes
            • Works with IT organization to create broader IT-related and corporate standards and policies where necessary
            • Communicates important application development policy changes that affect service provider and/or Company operationsManaging Day-To-Day Application Performance
              • Builds and maintains a standard set of application delivery tools and processes that will provide the right level of governance for all IT teams, and that will promote client satisfaction
              • Co-leads development and maintenance of service provider project management standards and tools
              • Drives client satisfaction with Business Partnership & Planning teams through conducting project reviews, reporting metrics, and other activities
              • Leads and works to minimize outages and implements recovery and contingency plans are in place
              • Manages application delivery performance through SLAs and other key performance metrics
              • Supports Sarbanes-Oxley, ISP, and other regulatory compliance matters with service providers
              • Monitors and supports following defined service delivery processes
              • Communicates important policy changes that affect service provider and/or Client operations
              • Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels
              • Participates in the definition of, and facilitates compliance with Service Integration standard processes and tools
              • Oversees and monitors service provider problems, change management processes, and escalation procedures
              • Partners with all IT teams to progress the service providers application delivery services
              • Monitors the development and enforcement of IT-related standards and policiesAddressing Day-To-Day Issues And Priorities
                • Acts as primary contact for managing provider incidents, problems, changes, release management, and other standard ITIL processes
                • Facilitates timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
                • Facilitates team and service provider compliance with the agreement
                • Promotes business and operational viability of service levels
                • Manages process for minor enhancements
                • Identifies and leads application rationalization effortsImplementing And Managing Continuous Improvement Programs
                  • Implements CMMi, ISO9000 or similar metrics to demonstrate continuous improvement and alignment with the industry
                  • Leads the continuous improvement cost reduction opportunities and trailing cost elimination
                  • Defines, manages, and improves service level reporting for application delivery services

Keywords: ExecuNet, Bethesda , VP Corporate Systems, Executive , Bethesda, Maryland

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