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Sr. Manager, Business Continuity Office

Company: Marriott International, Inc
Location: Bethesda
Posted on: August 7, 2022

Job Description:

Job Number Job Category Finance & AccountingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryBusiness Continuity FunctionMarriott s Business Continuity Office (BCO) helps protect corporate assets and processes from significant business interruptions by working with other departments and risk management disciplines to build operational resiliency. The BCO helps the organization prepare for and respond to adverse incidents with effective emergency response, crisis management, disaster recovery, and business resumption plans. Marriott's business continuity program provides support across the organization, assisting continent leadership teams, properties, departments, and office facilities as they plan for business interruptions and crises. The principal goals of the BCO are to participate in the identification and mitigation of disruption risk, plan for those risks, and if necessary, respond timely and appropriately when they occur.CLS Position SummaryAs a member of the professional staff, the Sr. Manager contributes a high level of specialized knowledge, experience, and business continuity skill to support the objectives of the Company and Risk Management departments. This position works both collaboratively, helping departments and process owners develop operating plans and strategies for business processes, and independently crafting and aligning strategies into holistic and repeatable responses for broader business objectives and disruption response.Expected ContributionsReporting to the Director, the Sr. Manager will assist in the maintenance of Marriott s business continuity program. Specifically, the successful candidate will:Assist the Director, BCP in leading the above-property business continuity planning processProfessionally develop, train and supervise the BCP Manager who will be responsible for assisting with above-property business continuity plan development.Facilitate the development of business continuity plans and procedures for Marriott International Headquarters and other corporate locations worldwide. This will require performing the role of BCP Strategist and primary point-of-contact for a portion of the corporate departments and disciplines at Marriott International Headquarters and other above-property locations and for the development of their business continuity plans and procedures based on an enterprise process.Assist departments in identifying business processes and functions and their acceptable recovery time periods, suggesting and developing appropriate recovery strategies.Support the administration of the BCP planning software (currently Fusion Risk Management) by:Maintaining plans within the hierarchical structure determined by department leadershipWrite and manage reportsDeliver training to usersSupport usersReport software issues and enhancement requests.Recommend areas for process improvement based on business continuity experience.Assist in the development and management of Emergency Preparedness Plans for Marriott above-property locations.Develop and enhance methods to increase awareness of business continuity issues.Coordinate routine updates to the detailed information supporting all business continuity plans and procedures.Assist in the development of schedules for annual business continuity documentation maintenance and update, exercises, and independent review and validation.Provide expertise and support to business continuity plan owners, as requested, when a business disruption occurs.Assist in the review and revision of existing plans and procedures. Facilitating the testing and exercising of business continuity plans as required.Assist in the management and completion of less complex projects at the direction of the Director and Sr. DirectorComplete other duties as assignedCLS Candidate ProfileSkill RequirementsSuccessful candidates should possess knowledge and experience as follows:Bachelor s Degree in related field strongly desired.Minimum of 6 years experience, primarily in business continuity, but disaster recovery and/or crisis management experience may also be applicable.Knowledge of current business continuity planning techniques and technologies, as well as the methods used in performing business impact and risk assessments.Has developed and conducted various types of BCP and or DR exercises including tabletop exercises and alternate site exercises.Knowledge of and experience with business continuity planning and emergency notification software tools is desirable.Business Continuity certification such as CBCP or MBCIWorking knowledge of data processing and data/voice telecommunications preferred.Proficient with Microsoft Office software Desired Primary Attributes and CompetenciesKnowledge of business continuity planningProject management skills and the ability to manage multiple projects from start to finish.Ability to embrace a culture of growth and change while still achieving goals.Ability to relate to and communicate with associates of all backgrounds and at all levels in the company.Other Desirable AttributesAbility to manage multiple projects from start to finish.Good interpersonal skills and ability to interface with all levels of management and at multiple levels within the organization.High degree of initiative, personal responsibility, and ownership.Ability to execute responsibilities in a timely and accurate manner.Demonstrated analytical and problem-solving skills.Effective written and verbal communication skills.Ability to develop a working knowledge of the organization and the ability to develop a clear understanding of the company s key functional processes and resources.Other ConsiderationsLimited Travel, including international travel, will be required (Less than 10% of the time)Ability to work outside of normal office hours (nights and weekends) during crises events, business interruptions, or to support international departments.Off-hour on-call support may be required (Not frequently).Contact with relevant professional organizations is encouraged.This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

Keywords: Marriott International, Inc, Bethesda , Sr. Manager, Business Continuity Office, Executive , Bethesda, Maryland

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