Director - Cloud Engineering - Content Delivery

Company: Marriott International, Inc
Location: Bethesda
Posted on: January 24, 2023

Job Description:

Job Number
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
JOB SUMMARY

Accountable for the research, analysis, design, creation and implementation of caching products that contribute to the establishment of Infrastructure-as-a-Service (IaaS) in the private cloud and public cloud space. Where appropriate, this role will make the "build vs buy" decisions with regards to services offerings. This role will have a team of infrastructure engineers (compute, storage, capacity) to develop the design and engineering specs supporting Marriott business applications across public and private clouds. Once the engineering specs and standards are defined, this team will lead the Operational Service Provider to execute across the fleet of on-property or above property systems.

CANDIDATE PROFILE

Required:

8+ years in an IT operational role supporting mission critical solutions or applications with 5+ years leading an infrastructure organization
Bachelor's Degree in IT-related field with five (5)+ years of equivalent combination of education and experience and training
3+ years of experience providing operations and sustainment support with Akamai, Redis, varnish or native cloud cacheing other Content Delivery Network (CDN) provider with an depth understanding of CDN concepts and experience with Akamai ION Platform, WAF, managed Kona and Bot Manager
5+ year's experience in any of the following:
Public Clouds/Virtual Private Clouds
Amazon Web Services (AWS) / EC2
Microsoft Azure
Oracle Cloud
Ali cloud
SaaS
Private Cloud Infrastructure
OpenStack
VMware / vRealize / VMware Integrated OpenStack

Other Desired Technical Skills & Attributes

Graduate degree in technical discipline
Strong diagnostic skills with regards to identification and classification of malicious BOT traffic
Solid understanding of one or more general purpose programming/script languages such as NodeJS, C/C++, C#, Python, JavaScript, Bash and PowerShell
Experience in Network Edge solutions
Familiarity with large scale cloud infrastructure, including network architectures, routing, DNS, TCP/IP protocols, and SSL/TLS ciphers
In-depth understanding of observability tools like Splunk and Dynatrace and other relevant tools
Outstanding data analysis and data-driven decision-making skills
Understanding of API security requirements and capabilities
Ability to design a global end to end architecture that supports high service availability
Industry standard Operating systems such as Microsoft Windows and Red Hat Enterprise Linux
Solid understanding Applications/Frameworks - Tomcat, Play, Node.js, NginX, JavaEE, or HTML5
Experience in core enterprise applications and/or application development tools
Experience in developing, implementing, and maintaining Infrastructure-as-Code (IaC), Infrastructure Immutability, and/or API Driven Infrastructure
Experience designing with application integration technologies (Web Services, REST)
Experience working in DevSecOps and agile methodologies
Experience with the contractual language supporting IaaS, PaaS and SaaS support models
Familiar with both relational (Oracle, DB2, MySQL, PostgreSQL) and non-relational (Cassandra, Couchbase, MongoDB) database technologies
Experience working with Docker Containers, Jenkins, Container Orchestration, and Modern Application PaaS (Pivotal Cloud Foundry, BlueMix, OpenShift Enterprise) solutions for application build and runtime management
Supported infrastructure for retail and/or hospitality business
Experience in developing and implementing strategic IT technologies and related processes, procedures, and decision support.
Experience with business requirements gathering/analysis.
Experience in researching emerging technologies and trends, standards, and products
Experience in developing technology roadmaps and strategies

CORE WORK ACTIVITIES

Provides leadership, oversight, governance and strategic direction related to Infrastructure services to enable the delivery of IT services.
Defines the Marriott infrastructure architecture and governance model
Provides technical leadership, oversight, standardization and validation of the effectiveness for the Enterprise Infrastructure environment
Researches, designs, and implements high-performing software components that are standards-based, highly available and secured, delivering the required business functionality.
Educates internal and external users of the technologies to continually improve the knowledge and skill-base of the organization on how best to operate and support the infrastructure services.
Develops documents with a focus on how services will be leveraged in the solution architecture.
Participates in the evaluation and selection of Infrastructure based products.
Work closely with the EA team to facilitate alignment of plans with what is being delivered.
Institutes governance based on best practices and ensure proper alignment to projects and major initiatives
Leads the analysis of the current environment to detect critical deficiencies and recommends solutions for improvement.
Leads the analysis of technology industry and market trends to determine the potential impact on the overall Infrastructure architecture.
Supports Solution and Domain Architecture by providing architecture direction in terms of technology, software and infrastructure for projects in the delivery life cycle
Consults with architecture teams to identify when it is necessary to modify the technical architecture to accommodate infrastructure needs.
Oversees the documentation of all architecture design and analysis work.
Defines, designs, implements and promotes standard configuration and change management, processes and practices.
Collaborates with Project Managers and business unit leaders for all projects involving enterprise data.
Acts as a leader and advocate of technology management, including coaching, training, and career development to staff.
Liaises with vendors to select the products or services that best meet company goals.
Develops and promotes technology management methodologies and standards.
Defines requirements for Marriott Infrastructure Engineering and Service Providers to
implement the appropriate tools, software, applications, and systems to support appropriate technology goals.
establish methods and procedures for tracking technology quality, completeness, redundancy, and improvement.
address technology-related problems in regards to systems integration, compatibility, and multiple-platform integration.
Defines requirements for Service Providers to
develop and implement key components as needed to create testing criteria in order to guarantee the fidelity and performance of technology architecture.
document the technology architecture and environment in order to maintain a current and accurate view of the larger technology picture.

Managing Standard End-To-End Processes

Promote the organization's awareness, understanding, and usage of enterprise standard end-to-end processes
Support the development of behavioral change management, communications and training as needed to drive process and tool adoption, implementation and compliance
Track status of key milestones in the adoption of new processes and tools
Collaborate with key stakeholder groups to validate the effectiveness of standard processes and continuously improves process quality
Work with Marriott teams to ensure that process-related activities address company needs
Work to resolve content delivery escalated issues

Managing Projects and Priorities

Develops specific goals and plans to prioritize, organize, and accomplish work for self and direct reports.
Provides direction and assistance to other teams regarding projects. Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.
Analyzes information and evaluates results to choose the best solution and solve problems.
Thinks creatively and practically to develop, execute and implement new plans or programs. Generates and provides accurate and timely results in the form of reports, presentations, etc.
Plans, develops, implements, and evaluates the quality of the teams' operations.
Provides recommendations to improve the effectiveness of processes or programs.
Understands and meets the needs of key stakeholders.
Supports achievement of performance goals, budget goals, team goals, etc.

Leading Discipline Team

Champions leaders' vision for product and service delivery.
Works with direct reports and peers to develop and implement strategies and goals. Communicates a clear and consistent message regarding goals to produce desired results.
Makes and executes the necessary decisions to keep team moving forward toward achievement of goals.
Provides targeted and timely communication of results, achievements and challenges to direct reports, peers, and leaders.

Managing and Conducting Human Resources Activities

Interviews and hires employees.
Promotes the fair and equitable treatment of employees.
Facilitates regular, ongoing communication in department (e.g., staff meetings).
Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with customer and employees click apply for full job details

Keywords: Marriott International, Inc, Bethesda , Director - Cloud Engineering - Content Delivery, Executive , Bethesda, Maryland