Director, User Experience
Company: Corporate
Location: Bethesda
Posted on: January 25, 2023
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Job Description:
Job Number 23004023
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue,
Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? Y
Position Type Management
JOB SUMMARY
The Director, User Experience is responsible for advancing cohesive
design across digital experiences, with work ranging from near-term
tactical to longer-term strategy with a keen focus on data-driven,
best-in-class product design.
Partnering closely with designers and cross-functional team
members, this role will manage multiple efforts related to enabling
digital evolution and experience cohesion across Marriott
Internationals various brands, products, and experiences. This role
focuses on creating and executing end-to-end digital experiences to
drive business KPIs. The ideal candidate will be highly empathetic,
collaborative and organized with meticulous attention to detail in
creating
end-to-end digital experiences to drive business needs. This
position requires the ability to produce design as well as direct
designers, including internal associates and contractors/agencies,
driving the creative process from concept through execution.
A strong portfolio is critical. Your portfolio should showcase
experience in UX and interaction design in digital web/app
solutions, particularly highlighting simplicity and
ease-of-use.
CANDIDATE PROFILE
Education and Experience
8+ years of relevant experience in Digital User Experience, Product
design and/or Visual Design, 3+ as a manager, with demonstrated
leadership experience across platforms
Bachelors degree from a four-year college or university in
human-centered design, visual design, related major, or equivalent
experience
A track record of delivering multi-channel experiences, bringing
full design ecosystems to life
Deep expertise in leading hands-on UX projects from discovery
through wireframes, agile iteration to version enhancements
Proven ability to lead and connect the current state to the future,
guiding teams iteratively towards future vision
Proficiency in modern design tools like Sketch, Figma, InVision,
and Adobe CC
Experience managing design team and/or agency partners
Strong critical thinking and problem-solving skills
Proven ability to foster relationship and lead/work with
cross-functional teams in support of specific business
priorities
Youre exactly who were looking for if you
Possess keen eye for innovative, human-centered designs
Can balance intuitive design, business requirements and technical
needs
Lead with a user-centric mindset to be a customer advocate
Thrive on creating innovative solutions to challenging user and
business problems
Are comfortable with a culture of feedback and regular
opportunities to critique and be critiqued
Are proficient in articulating delightful digital experiences
through stellar designs and presentations
Nice to Have:
Expertise in large-scale global digital entities or other digital
products within the commerce, hospitality, or travel industry
Superior communication and interpersonal skills including discovery
facilitation, presentation, and storytelling
CORE WORK ACTIVITIES
Demonstrating and Applying Discipline Knowledge:
Has experience creating/delivering design concepts, user journeys,
and prototypes across platforms for desktop, mobile web, and
app
Creates and directs execution across design workstreams
Leads hands on UX creation and direction to foster collaboration
with multidisciplinary teams
Identifies future opportunities by keeping up to date with
human-centered design methodology, design trends and emerging
technology
Thought leadership in providing recommendations based on research
and industry best practices
Managing Work, Projects, and Policies
Provides accurate estimates as to needed time to complete work to
feed project plans (and therefore personal
deadlines)
Successfully manages multiple tracks of work at once
Accepts critique and critiques work of others in a helpful and
professional manner
Leadership & Management
Ability to manage one or more direct reports
Leads work done by both internal associates and external
vendors
Attract, hire, develop, and retain top talent
Thinks and works at both the strategic and executional levels; sees
both the forest and the trees and guides
teams accordingly
Communicate to stakeholders how digital experience impacts and
drives business forward
Additional Responsibilities
Works and leads independently with minimal supervision, but knows
when issues should be escalated to manger
Develops relationships with members of other teams, and leverages
those relationships to answer questions
Presents work with clarity and confidence; explains complex matters
so that others can understand them
Marriott International is an equal opportunity employer.We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture.We are committed to non-discrimination
onanyprotectedbasis, such as disability and veteran status, or any
other basis covered under applicable law.Marriott International
considers for employment qualified applicants with criminal
histories consistent with applicable federal, state and local
law.
Marriott International is the worlds largest hotel company, with
more brands, more hotels and more opportunities for associates to
grow and succeed. We believe a great career is a journey of
discovery and exploration. So, we ask, where will your journey take
you?
Keywords: Corporate, Bethesda , Director, User Experience, Executive , Bethesda, Maryland
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