Director, User Experience

Company: Corporate
Location: Bethesda
Posted on: January 25, 2023

Job Description:

Job Number 23004023
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? Y
Position Type Management
JOB SUMMARY
The Director, User Experience is responsible for advancing cohesive design across digital experiences, with work ranging from near-term tactical to longer-term strategy with a keen focus on data-driven, best-in-class product design.

Partnering closely with designers and cross-functional team members, this role will manage multiple efforts related to enabling digital evolution and experience cohesion across Marriott Internationals various brands, products, and experiences. This role focuses on creating and executing end-to-end digital experiences to drive business KPIs. The ideal candidate will be highly empathetic, collaborative and organized with meticulous attention to detail in creating
end-to-end digital experiences to drive business needs. This position requires the ability to produce design as well as direct designers, including internal associates and contractors/agencies, driving the creative process from concept through execution.

A strong portfolio is critical. Your portfolio should showcase experience in UX and interaction design in digital web/app solutions, particularly highlighting simplicity and ease-of-use.

CANDIDATE PROFILE

Education and Experience

8+ years of relevant experience in Digital User Experience, Product design and/or Visual Design, 3+ as a manager, with demonstrated leadership experience across platforms
Bachelors degree from a four-year college or university in human-centered design, visual design, related major, or equivalent experience
A track record of delivering multi-channel experiences, bringing full design ecosystems to life
Deep expertise in leading hands-on UX projects from discovery through wireframes, agile iteration to version enhancements
Proven ability to lead and connect the current state to the future, guiding teams iteratively towards future vision
Proficiency in modern design tools like Sketch, Figma, InVision, and Adobe CC
Experience managing design team and/or agency partners
Strong critical thinking and problem-solving skills
Proven ability to foster relationship and lead/work with cross-functional teams in support of specific business priorities

Youre exactly who were looking for if you

Possess keen eye for innovative, human-centered designs
Can balance intuitive design, business requirements and technical needs
Lead with a user-centric mindset to be a customer advocate
Thrive on creating innovative solutions to challenging user and business problems
Are comfortable with a culture of feedback and regular opportunities to critique and be critiqued
Are proficient in articulating delightful digital experiences through stellar designs and presentations

Nice to Have:

Expertise in large-scale global digital entities or other digital products within the commerce, hospitality, or travel industry
Superior communication and interpersonal skills including discovery facilitation, presentation, and storytelling

CORE WORK ACTIVITIES

Demonstrating and Applying Discipline Knowledge:

Has experience creating/delivering design concepts, user journeys, and prototypes across platforms for desktop, mobile web, and app
Creates and directs execution across design workstreams
Leads hands on UX creation and direction to foster collaboration with multidisciplinary teams
Identifies future opportunities by keeping up to date with human-centered design methodology, design trends and emerging technology
Thought leadership in providing recommendations based on research and industry best practices

Managing Work, Projects, and Policies

Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal
deadlines)
Successfully manages multiple tracks of work at once
Accepts critique and critiques work of others in a helpful and professional manner

Leadership & Management

Ability to manage one or more direct reports
Leads work done by both internal associates and external vendors
Attract, hire, develop, and retain top talent
Thinks and works at both the strategic and executional levels; sees both the forest and the trees and guides
teams accordingly
Communicate to stakeholders how digital experience impacts and drives business forward

Additional Responsibilities

Works and leads independently with minimal supervision, but knows when issues should be escalated to manger
Develops relationships with members of other teams, and leverages those relationships to answer questions
Presents work with clarity and confidence; explains complex matters so that others can understand them
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

Keywords: Corporate, Bethesda , Director, User Experience, Executive , Bethesda, Maryland