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Project Manager w disaster recovery and infra

Company: ARK Solutions, Inc.
Location: Bethesda
Posted on: March 12, 2023

Job Description:


The Senior Project Manager Application & Infrastructure Delivery (Disaster Recovery) will effectively manage a delivery of projects supporting solutions of the Disaster Recovery Program. The Senior Project Manager will plan, direct and coordinate activities pertaining to infrastructure technology and business programs at an enterprise level. (S)he will verify that project goals are accomplished and in line with business objectives. (S)he will communicate at both the technical level and business level with subject matter experts, ensuring that stakeholders from different aspects have a clear and concise understanding of portfolio/project objectives, statuses, risks and costs. The Senior Project Manager will report to the Director, Disaster Recovery.


Primary work location will be remote to our HQ offices in Bethesda, MD.

PMP certification preferred
SAFe certification - preferred
Agile certification - preferred
ITIL Foundations - preferred


Project Leadership
Directs the work of project team, including oversight/coordination with other project managers
Functions as escalation to project teams to resolve issues
Reports project status to Senior Leadership in weekly meetings
Develops cost plans and project estimates for Demands in pipeline
May facilitate assignment of projects to project managers across ***

Managing Projects
Plans projects, including requirements, cost, schedule, and deliverables to meet business need.
Identifies project milestones and required tasks.
Manages project risk, issues, and budget.
Tracks project performance.
Informs the appropriate stakeholders of project status and issues
Interfaces with vendor(s) for programs under direct control
Follow-up on any open GIS related issues.
Identify and track GIS issues coming due in next 4-6 weeks.
Remove any blockers for the teams working these issues. Ensure that these issues are remediated before due dates.
File extensions as and when exceptionally needed.


Adaptability Maintains performance level under pressure
Communication Conveys information in a convincing manner
Problem Solving and Decision Making Identifies and understands issues, problems, and opportunities
Professional Demeanor Makes a good first impression, represents the company in alignment with its values

Managing Execution:
Building and Contributing to Team Participates as a member of a team to move toward the completion of common goals
Strategy Execution Ensures successful project execution through effective planning, organizing, and on-going evaluation processes
Driving for Results Assumes responsibility for work objectives, proactively takes action
Planning and Organizing Prioritizes and arranges work requirements to accomplish goals and ensure work is completed

Building Relationships:
Customer Relationships Develops and sustains relationships based on an understanding of needs
Coworker Relationships Interacts with others in a way that builds openness, trust, and confidence
Global Mindset Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives

Learning and Applying Professional Expertise:
Business Process and Analysis Ability to document key process flows, recognize processes for redesign, identify opportunities and translate business processes into information systems needs
IT Business Management Ability to redefine processes, make recommendations, and perfect process governance frameworks
Basic Competencies Basic computer skills, mathematical reasoning, oral comprehension, reading comprehension, writing

Education and Experience:

Bachelors Degree, or the equivalent combination of education, technical training, or work/military experience.
7 10 years of experience managing enterprise level infrastructure projects (***K+).
Experience leading End User Technology and Security projects for a Fortune-500 company.
Experience leading heavily matrixed teams at a global level to include offshore teams and resources.
Excellent communications skills to effectively information share with project team members and senior managers.
Be available to work outside of the traditional hours and days to facilitate project events when required.
Can effectively work with diverse project team members and be able to instill a unified drive to achieve project objectives and milestones.
Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management
Strong oral and written communication skills
Demonstrated ability to work independently and with others
Proficiency with Microsoft Office 365 suite and applications (Word, PowerPoint, Excel, Outlook, SharePoint, Skype, Visio, Teams)

Proven track record in development of standard Project Management processes
ServiceNow and ServiceNow PPM, required uses:
o Project Management
o Change Management
o Release Management
o Issue Management
o Risk Management
o Making requests
o Issues reporting
Fusion Framework (Prepared)

Keywords: ARK Solutions, Inc., Bethesda , Project Manager w disaster recovery and infra, Executive , Bethesda, Maryland

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