Event Planning Manager
Company: Hyatt Regency Bethesda
Location: Bethesda
Posted on: March 18, 2023
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Job Description:
Highgate Hotels
Highgate is a premier real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in U.S. gateway markets
including New York, Boston, Miami, San Francisco and Honolulu.
Highgate also has a key presence in Barcelona. Highgate's portfolio
of global properties represents an aggregate asset value exceeding
$10B and generates over $2B in cumulative revenues. The company
provides expert guidance through all stages of the hospitality
property cycle, from planning and development through
recapitalization or disposition. Highgate also has the creativity
and bandwidth to develop bespoke hotel brands and utilizes industry
leading proprietary revenue management tools that identify and
predict evolving market dynamics to drive out performance and
maximize asset value. With an executive team consisting of some of
the industry's most experienced hotel management leaders, the
company is a trusted partner for top ownership groups and major
hotel brands. Highgate maintains corporate offices in London, New
York, Dallas, and Seattle.
Location
Hyatt Regency Bethesda is an iconic hotel located in the heart of
downtown Bethesda. Nestled above the Bethesda Metro Red Line, the
hotel offers easy access to Washington DC's famous museums,
monuments and zoo and is only minutes from Bethesda Row, which
offers unlimited shopping, dining, and entertainment. The Hotel
offers 390 modern guestrooms with upscale amenities.
Hyatt Regency Bethesda
One Bethesda Metro Center
Bethesda , MD 20814
Overview
The Event Planning Manager is responsible for coordinating and
supervising assigned group business after it is booked by the sales
department, and through completion of the event or function, while
maintaining profitable operations and high quality products and
service levels. He/she is expected to market ideas to promote
business;
Reduce employee turnover; Maintain revenue and payroll budgets; and
meet budgeted productivity while keeping quality consistently high.
The Event Services Manager is also responsible for acting as a
liaison between client and operating departments to ensure a
successful meeting and to generate repeat business.
Responsibilities
-Keep immediate supervisor fully informed of all problems or
matters requiring his/her attention.
-Prepare and submit required reports in a timely manner.
-Follow up on all turnovers within 24 hours via telephone and
within 3 days with written correspondence.
-Know meeting room setups and capabilities.
-Know sleeping room configurations and types.
-Respond to requests by Meeting Planners immediately.
-Use the Partnership Agreement to meet client needs.
-Have comprehensive knowledge of all operational departments within
the hotel; guest services, reservations, housekeeping, audio
visual, switchboard, accounting, restaurants, bars, and
engineering.
-Interact with outside planners, vendors for event setup.
-Maintain pricing integrity and propose upscale menus for
clients.
-Create, review and revise rooming lists and VIP lists.
-Manage existing accounts and follow up with client resolicitation
to capture future business.
-Work with other F&B managers and keep them informed of F&B
issues as they arise.
-Manage the function book and adjust space in order to ensure
maximum potential revenue.
-Be visible on the floor and assist staff as needed during
functions.
-Be involved in and/or conduct departmental and hotel training
(One-to-One Training, etc.)
-Plan and execute holiday and special events in conjunction with
the Director of Catering.
-Use feedback from Meeting Planner evaluations to improve service
and quality.
-Participate in required M.O.D. program as scheduled.
Keywords: Hyatt Regency Bethesda, Bethesda , Event Planning Manager, Executive , Bethesda, Maryland
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