Manager, Student Enterprise Applications

Company: University of Maryland
Location: Baltimore
Posted on: May 3, 2025

Job Description:

Job Title: Manager, Student Enterprise Applications (250000AD)Organization: University of Maryland, Baltimore (UMB), Center for Information Technology ServicesPosition OverviewThe University of Maryland, Baltimore (UMB), Center for Information Technology Services, is seeking a Functional Manager of Student Enterprise Applications. This role manages complex projects involving Enterprise Resource Planning (ERP) systems, requiring an in-depth understanding of application functionality, configuration, integrations, processes, and data flow. The manager oversees applications such as Banner, Self-Service Banner, Degree Works, CRM Recruit, Blackboard, Mediasite, and AppWorx. Collaboration with technical teams and leadership is essential to ensure quality deliverables and ongoing support.BenefitsUMB offers a comprehensive benefits package including wellness, work/life balance, professional development, retirement options, generous paid leave, health insurance, tuition remission, and flexible work arrangements, including remote or hybrid options. Employees are expected to work primarily within Maryland.Primary Duties

• Oversee ERP applications and evaluate campus requirements against solutions.
• Manage team members to meet project goals.
• Document and resolve application issues.
• Lead implementation and support of enterprise-wide applications.
• Facilitate meetings with stakeholders to troubleshoot and design solutions.
• Act as liaison between end users and technical teams.
• Ensure functional documentation is current.
• Manage testing strategies using modern tools.
• Review and recommend policies to ensure high-quality information systems.
• Manage projects, budgets, schedules, and communication.
• Supervise staff to align with departmental and campus goals.
• Provide assessment, training, and advisement to campus representatives.
• Monitor and improve ongoing functional programs.
• Perform other duties as assigned.QualificationsMinimum:

• Bachelor's degree in IT, Computer Science, Systems Administration, Engineering, Education Administration, Business, Finance, or Human Resources.
• At least five years of experience with ERP software (e.g., Banner, PeopleSoft/Oracle) or similar enterprise applications, including software analysis and development.Preferred:
  • Extensive experience with Ellucian Banner modules, Self-Service Banner, Degree Works, CRM Recruit, Ethos, and/or Intelligent Learning Platforms.
  • Experience with Blackboard, Mediasite, AppWorx, or comparable LMS and lecture-capturing tools.
  • Understanding of the student lifecycle in higher education.Supervisory Experience: At least one year of supervising staff, with prior managerial experience preferred.Skills and AbilitiesStrong knowledge of relevant systems and regulations, excellent communication skills, ability to support strategic goals, and proficiency in training, change management, and fostering collaborative relationships. Commitment to UMB's core values of respect, integrity, well-being, equity, justice, innovation, and discovery.Salary Range:$130,000 - $145,000, commensurate with experience and education.Additional InformationUMB is an equal opportunity employer committed to diversity and inclusion. Applicants needing accommodations under ADA should contact HRDiversity@umaryland.edu. Concerns regarding discrimination can be directed to the Title IX Coordinator.
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Keywords: University of Maryland, Bethesda , Manager, Student Enterprise Applications, Executive , Baltimore, Maryland