FLEX Manager - Small Medium Business
Company: Marriott Hotels Resorts
Location: Bethesda
Posted on: April 1, 2026
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Job Description:
Description This is a temporary position. JOB SUMMARY The
Manager, Small Medium Business, reports to the Sr. Manager, Small
Medium Business and supports and assists in the management,
implementation and customer identification for the Small Medium
Business (SMB) Program. This role is responsible for providing
analytical, process management, data management, and communication
support over the Small Medium Business program. The Manager will
facilitate SMB Program implementation services to support the
global SMB strategy, including the supervision of account data
migration processes to load account data to various databases used
to track productivity and inform the Global Account Directory. The
position communicates with both business and iT customers on the
subject of SMB sales structure and requirements for supporting
account data migration processes. The Manager will participate with
cross-functional team initiatives with business partners from Data
Strategy & Reporting, Sales Analytics, Reporting, iT contractors,
data vendors, Sales Support, and Pricing Account Services.
Stakeholders of this position include hotels, Continent leaders,
the B2B US/Canada Account Sales Leaders and Global Sales
Organization Leaders. CANDIDATE PROFILE Education and Experience
Required 4-year degree from an accredited university and 2 years of
relevant professional experience OR 4 years of relevant
professional experience. Excellent PC skills including proficiency
using spreadsheets and database applications Proficiency with at
least one of the following operating systems: Excel, PowerBI,
Access Preferred Lodging/hospitality industry experience across
multiple brands Experience managing complex initiatives and change
with little supervision Experience evaluating business trends and
successfully implementing new business programs and strategies to
enhance business performance Understanding of setting and
implementing Sales strategies to support strategic growth across
Sales Channels Ability to influence others within all levels of
Sales Organizations Experience managing and manipulating large data
sets Advanced knowledge of Excel and proficient with Microsoft
Access. Ability to develop, lead and implement effective project
plans. Strong organizational skills to effectively manage tracking
and resolution of account and strategy issues Experience
interpreting business requirements into detailed technical
specifications. Strong customer service skills to provide a high
level of support to Sales Leaders regarding B2B sales structure
analysis and production tracking CORE WORK ACTIVITIES . Program
Responsibilities Manages business processes and/or projects,
setting priorities and measurable objectives, monitoring, and
reporting on the process, progress, and results. Effectively
influences work of cross-functional and extended teams. Responds
to, solves, and make decisions on business requests with limited to
moderate risk. Presents alternative solutions to business issues by
working with cross-functional teams and leadership Achieves
business results by: Acting in a consultative fashion to implement
programs impacting the sales organization Developing and using
systems to organize and keep track of information Balancing
interests of own group with the interests and goals of the
organization Identifying and leveraging resources, as needed, to
assist in removing barriers to success. Readily critiques own
behavior to acknowledge mistakes and improve future leadership
performance and acts independently to improve and increase skills
and knowledge. Specific Expected Contributions Contributes to team,
department and/or business results by performing more complex
quantitative and qualitative analysis for business processes and/or
projects. Often manages small projects, business processes or parts
of larger ones. Governs the account data migration processes to
load account data to various databases. Provides support to Sales
Leaders regarding B2B sales structure analysis and production
tracking Works with data resources to identify targeted accounts
specific to SMB segment. Provides technical expertise and support
to persons inside and outside of the department. Keeps up-to-date
technically and applies new knowledge to job. Delivering on the
Needs of Key Stakeholders Understands and meets the needs of key
stakeholders. Develops specific goals and plans to prioritize,
organize, and accomplish work. Determines priorities, schedules,
plans and necessary resources to ensure completion of any projects
on schedule. Collaborates with internal partners and stakeholders
to support business/initiative strategies Communicates concepts in
a clear and persuasive manner that is easy to understand. Generates
and provides accurate and timely results in the form of reports,
presentations, etc. Demonstrates an understanding of business
priorities. At Marriott International, we are dedicated to being an
equal opportunity employer, welcoming all and providing access to
opportunity. We actively foster an environment where the unique
backgrounds of our associates are valued and celebrated. Our
greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to
non-discrimination on any protected basis, including disability,
veteran status, or other basis protected by applicable law.
Keywords: Marriott Hotels Resorts, Bethesda , FLEX Manager - Small Medium Business, Executive , Bethesda, Maryland
