Medical Support Assistant
Company: Reef Systems
Location: Bethesda
Posted on: June 19, 2022
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Job Description:
Medical Support Assistant Executive Summary Reef Systems is
currently looking for a Medical Support Assistant to support the
National Institutes of Health (NIH) Clinical Center (CC). In
support of the NIH, Reef Systems will provide consistent and
reliable Medical Support Assistants. Personnel are required to have
direct contact with patients, visitors, and staff both in-person
and by phone. Personnel will perform a variety of tasks to ensure
that patients and visitors are treated with understanding,
responsiveness, care, and compassion. Mandatory Qualifications :
Able to read, write, speak, and understand English. Able to meet
the physical requirements of the position, including walking and
carrying records, equipment, and other items weighing up to 50
pounds. Minimum one year of experience in a health care setting
working directly in-person with patients. Basic knowledge of
medical terminology. Customer service skills, including a courteous
demeanor, strong communication skills, and the ability to resolve
or refer issues or concerns promptly. Professional appearance,
appropriate for a health care setting. Excellent attention to
detail to handle records and data. Knowledge of Microsoft computer
applications and scanning, copying, and filing. U.S. Citizenship :
Candidate must be a U.S. Citizen. Duties and Responsibilities :
Manage patient appointment in the scheduling system. Maintain staff
schedules once they have been approved for entry into the
scheduling system. Reconcile patient records to identify
duplication and ensure accuracy. Perform a variety of reception
activities, including greeting patients and visitors, answering
calls and emails, providing tours, referring inquiries as
appropriate, and monitoring the waiting area. Assist with
inventory, supplies, and equipment by ensuring that stock levels
are maintained, expiration dates are not exceeded, requests are
submitted in a timely manner, and housekeeping is notified about
areas that require service. Handle patient records, including
assembling and disassembling records as needed, preparing documents
required for specific visits, and ensuring that documents are
properly labeled. Provide administrative clinical support such as
communicating assignments and care plans to nurses, performing
daily environmental assessments and notifying appropriate personnel
of any issues, disposing of hazardous or sensitive waste
appropriately, and ensuring that all patients receive a patient
wristband with the correct identifying information. Perform data
entry and management to produce and/or distribute reports as
requested. Collect and distribute mail for both staff and patients.
Work Schedule : 40 hours per week; may include overtime as needed
Work Location : Bethesda, MD 20892 Travel: None Vaccination
Requirements for Health Care Workers (HCW) Vaccination requirements
are based on federal guidelines for health care facilities. Point
of Contact for this Opportunity : Art Mata amata@reef-sys.com
Keywords: Reef Systems, Bethesda , Medical Support Assistant, Healthcare , Bethesda, Maryland
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