CHIEF NURSING OFFICER (CNO), VP-PATIENT CARE SERVICES

Company: LifeBridge Health
Location: Randallstown
Posted on: May 23, 2025

Job Description:

SummarySUMMARY:The Chief Nursing Officer (CNO) & VP, Patient Care Services provides executive oversight of clinical and non-clinical departments at Northwest Hospital. Responsible for day-to-day operations of these departments as a mentor, strategist and operational leader to the department director and staff ensuring accountabilities are established and accomplished. Maintains a cooperative and consultative relationship with other members of Executive Management toward the accomplishment of hospital goals and objectives.Responsibilities

• Fosters effective interdepartmental coordination between assigned departments and departments assigned to other members of Executive Management Team.
• Maintains a clear understanding of individual leadership goals. Supports the accomplishment of others' goals by encouraging the support of subordinate department directors.
• Works closely with, and maintains effective communication and productive working relationships with, other executive leaders.
• Plans, organizes, coordinates, implements, and evaluates the activities of the Nursing Department and other departments within Patient Care Services.
• Effectively cooperates with medical staff and other Hospital personnel to ensure quality of service delivered to patients meets Hospital, medical staff, and community expectations.
• Reviews department performance as measured against Joint Commission/CMS standards, Medicare Conditions of Participation, licensure requirements, and those established by the Board of Trustees. Ensures compliance with same.
• Participates in organizational strategic planning and oversees quality, financial planning and outcomes in areas of responsibility. Uses experience and knowledge from internal and external activities to help develop strategies for the organization; recommends new programs and services for the organization to consider.
• Works with department directors to establish quality indicators that meet organizational goals and operational guidelines, monitoring quality outcomes on a regular basis to ensure that goals are met. Ensures departments' performance meets Joint Commission standards, Medicare Conditions of Participation, licensure requirements, and chosen performance improvement indicators.
• Proactively maintains positive employee relations throughout the organization. Addresses employee issues promptly by developing a course of action that complies with institutional policies.
• Mentors leaders around effective employee relations to ensure the highest levels of retention.
• Strives to recruit subordinates whose management style is consistent with Hospital's philosophy and culture.
• Holds subordinates accountable for performance that meets organization's standards and needs.
• Maintains professional affiliations and enhances professional growth and development to remain current with trends in hospital administration and knowledge regarding technological changes.
• Stays abreast of strategies and trends by accessing industry publications and communications and occasionally attending conferences. Participates in professional organizations (e.g., Maryland Hospital Association, Maryland Organization of Nurse Executives/AONE).
• Models the behavior for customer service and takes initiative to ensure expectations are met and exceeded wherever possible. Extremely responsive, approachable, and able to communicate effectively with all levels of staff within the institution, patients, visitors, and employees throughout the organization.
• Regularly tours the facilities to solicit feedback regarding performance, needs, and employee satisfaction.
• Monitors financial outcomes on a regular basis to ensure budgets are met.
• Encourages appropriate creativity to keep financial outcomes within the established budget. Responsible for divisional annual operating and capital budgets to be approved by the President. Works with directors to determine profitability in identified and agreed-upon initiatives.Qualifications And Requirements
  • Master's degree in Nursing required.
  • 7+ years of relevant experience.
  • Registered Nurse (RN) License - Current Maryland license or eligibility to obtain Maryland license.Additional InformationAs one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.

Keywords: LifeBridge Health, Bethesda , CHIEF NURSING OFFICER (CNO), VP-PATIENT CARE SERVICES, Healthcare , Randallstown, Maryland