AGING CARE MANAGER II

Company: COUNTY OF NORTHUMBERLAND
Location: Sunbury
Posted on: February 14, 2026

Job Description:

Job Description Job Description Description: Position : · This is professional work developing care plans and managing services for older adults. An employee in this job assesses needs and manages social services for older adults and their families to improve their quality of life. · Work involves evaluating the social contacts and supports, daily living activities, cognitive functioning, physical health, and economic and other resources of older adults to develop plans for their care. · Work includes coordinating plans with other agencies to refer older adults for additional services and assisting older adults in utilizing available services to meet their needs. · Work may also include conducting more thorough assessments of an individual’s medical, social, and psychological well-being, as well as their living situation, including the physical condition of their housing unit, to ensure they receive the best care. · Work is performed independently and reviewed by a professional or administrative supervisor through individual and group conferences and an evaluation of case records and reports Description of Duties : NOTE: The examples of work are representative of the work, but every position classified for this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples · Provides care management services to older adults and members of their families to improve their quality of life. · Serves as a liaison to other social service agencies, hospitals, clinics, courts, and community resources to assist clients in utilizing these resources to meet their needs. · Consults with professional staff in other program areas to discuss diagnoses and plans of treatment. · Assists older adults in managing income and getting maximum benefits from Social Security and Medicare; keeps clients informed of legislation affecting benefits. · Interprets program policies and procedures for individuals, groups, and agencies. · Prepares social studies, case histories, reports, and records. · Performs the full range of supervisory duties. · Employees in this job may participate in the performance of subordinates’ work consistent with operational or organizational requirements. · Performs related work as required. Decision Making: · As knowledge and skills are acquired, the difficulty of assignments will increase and more latitude in judgement will be permitted. · Will exercise initiative in performing assignments. · Will seek assistance and advice with difficult cases. · Work is reviewed by an Aging Care Management Supervisor or Administrator through an evaluation of documentation, individual and group meetings, and evaluation of reports. Essential Functions: · Knowledge of the physical, cultural and social aspects of the assigned community. · Ability to obtain, evaluate and analyze information from interviews, reports, records and other types of sources of information; and to provide information to clients and other types of personnel. · Ability to communicate effectively, both orally and in writing. · Ability to establish and maintain positive working relationships. · Ability to learn about Area Agency on Aging Programs and the services of other community agencies. · Ability to effectively communicate verbally with older people. · Ability to read, write and perform simple arithmetic computations. · Ability to follow simple oral and written instructions. · Ability to complete basic computer operations using Windows computer systems and Microsoft Office products, including Outlook, Word, and Excel. · Ability to learn and use the databases required by the Department of Aging, Department of Human Services, and other state- managed databases as needed. · Ability to establish and maintain effective working relationships with older adults, co-workers, outside agencies, and the public. · Ability to understand and accept the needs and rights of others and work with older adults who are physically, mentally, emotionally, and/or economically challenged. · Adheres to the agency’s policy of confidentiality. · Ability to be flexible and assist with a variety of agency programs and duties as needed. · Travel with occasional overnight status. · Attend seminars and conferences. Physical Job Requirements : · Mobility/Ability to travel between office locations, older adult homes, hospitals, and community sites. This may involve walking, standing, climbing stairs and/or driving. · Sitting/Standing for prolonged periods of sitting at a desk or computer, as well as standing or walking when conducting field visits. · Lifting/ carrying may require lifting or carrying files, office supplies, small equipment (typically up to 25 pounds) · Reaching/Bending, regularly required to reach, bend, crouch, or kneel to assist older adults or handle paperwork. · Fine Motor Skills, frequent use of hands for typing, writing and handling documents. Mental and Emotional Demands : · High Stress Tolerance: Ability to manage crisis situations, interact with individuals in distress, and handle potentially volatile situations. · Communication: Frequent verbal and written communication with older adults, families, healthcare providers and legal entities. · Decision-Making & Problem-Solving: Requires critical thinking to assess client needs, develop care plans, and navigate complex social services. Work Environment Considerations: · Client Homes and Community Settings: May encounter unsanitary conditions, pets, smoke, or environmental hazards. · Potential Safety Risks: Interactions with individuals experiencing severe mental illness, substance use disorders, or behavioral crisis. · Flexible Schedule: May require evening, weekend, or on-call work depending on agency requirements Requirements: Experience and Requirements: · Must meet PA residency requirement. · Employment preference may be given to residents of Northumberland County. · Must be able to travel throughout Northumberland County and to State-mandated trainings in areas that may or may not be accessible by public transportation; travel expenses will be reimbursed. · Must be able to perform essential job functions. · Valid PA Driver’s license. Minimum Experience and Training 1. Six months as an Aging Care Manager 1 or a County Caseworker 1 2. Successful completion of the County Social Casework Intern program 3. Six months of professional human services or nursing experience; and a bachelor’s degree in social sciences, behavioral sciences, human services, or a closely related field 4. An equivalent combination of experience and training.

Keywords: COUNTY OF NORTHUMBERLAND, Bethesda , AGING CARE MANAGER II, Healthcare , Sunbury, Maryland