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Director, HR + Associate Communications

Company: Marriott
Location: Bethesda
Posted on: January 17, 2023

Job Description:

Job Number 22198940Job Category Human ResourcesLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARYThe HR Communications Director is a member of the HR Communications + Change Management Team at Marriott International, responsible for leading the design and execution of effective engagement strategies for priority HR initiatives. The Director brings a deep understanding and creative approach to internal communications, leveraging digital technologies, industry best practices, visual storytelling, and analytics and insights to engage our diverse communities of global stakeholders around the world. This position is located in Bethesda, Maryland and will work with the Vice President of HR Communications to lead and deliver on strategies that engage, educate and build loyal fans across our associate communities around the world.CORE WORK PRIORITIES:

  • Digital Tools: The Director will be responsible for leading the ongoing digital strategy for The THREAD, our foundation for HR communications + community building around the world. This includes defining the future of our digital tools, enhancements, system maintenance and upgrades, ongoing data measurement and analysis, and more. In partnership with the broader team, contribute to the content strategy for this key communication channel including content creation in partnership with our COEs and production assignments across the full team. Manages all content scheduling and day to day activation + posting.
  • HR Initiative Communications + Change Management: Leads the development and execution of communication and change management strategies in support of key HR initiatives and other COE priorities including oversight of strategy development and tactical plan execution, stakeholder engagement and creative production (e.g., designed collateral, video, copywriting) development of messaging and communications for diverse channels, intranet design, webinar execution, leadership reviews and more. Partners closely with the learning organization to co-create engagement plans when appropriate. Take on special projects as assigned.
  • Client Relationship Management: Builds and maintains a client-focused support model + partnership that strengthens relationships with key stakeholders including HR COEs, continent teams and other business leaders, encouraging collaboration and adding value through consulting activities and other ad hoc support. Work to ensure cross-functional collaboration and coordination.
  • Team Engagement: Contributes to an engaging and rewarding work environment for a team of communications + change management professionals that hold themselves to a high standard, operate in a team-first environment, embrace ambiguity and the need to be flexible, take on new challenges and growth opportunities, deliver a high-caliber product, exceed the needs of internal clients, succeed in a fast-paced environment, and feel rewarded for high performance.She/He must be adept at influencing leaders, tapping diverse sources of information, leaning in and identifying opportunities, anticipating challenges and finding solutions, and devising and executing breakthrough communications + engagement strategies to deliver against current and future team priorities.CANDIDATE PROFILEEducation and Experience
    • 4-year degree from an accredited university in Communications, Business Administration, Marketing or related major required.
    • 8 years of relevant professional experience in communications, change management, marketing, or related function, demonstrating progressive career growth and pattern of exceptional performance.
    • Strong writer with a proven track record consulting to business leaders and designing, developing, and implementing high impact engagement solutions in large organizations, using a variety of delivery methodologies.
    • Strong track-record of effective visual storytelling.KNOWLEDGE, SKILLS, ATTRIBUTES
      • Expert written and verbal communication skills
      • Ability to develop client-ready material and communicate effectively to a broad range of stakeholders (including senior leaders and hotel associates)
      • Strong service orientation, consulting skills, and ability to interface with senior business leaders
      • Strong change management, program and project management skills
      • Editorial experience, strong proof-reading, subbing, and editing skills
      • Experience in managing and developing online channels
      • Experience in managing agencies and budgets
      • Ability to influence and operate at all levels
      • Ability to present work quickly and accurately to a high standard
      • Flexible and willing to work unsociable hours with little or no notice
      • Able to multi-task, self-motivated and able to self-manage projects
      • Collaborates and works well in a creative, team-based approach to accomplishing work
      • Active learner and listener able to enhance personal, professional, and business growth through new knowledge and experiences
      • Flexible: comfortable with complexity, ambiguity, and change
      • Highly organized and able to handle multiple priorities at any given point in time
      • Trustworthy with strong business integrity and ability to hold sensitive information in confidence
      • Persistent; drives ideas; engages in fixing the problem; team player
      • Always brings a professional demeanor; polished and articulate in diverse settings
      • Analytical; makes decisions using data
      • Results drivenMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

Keywords: Marriott, Bethesda , Director, HR + Associate Communications, Human Resources , Bethesda, Maryland

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