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Technical Product Manager, Aledade Care Solutions

Company: Aledade
Location: Bethesda
Posted on: January 21, 2023

Job Description:

Aledade Care Solutions (ACS) is a new business providing innovative patient care programs as an extension of their primary care physician's practice. As a Technical Product Manager you will be a key member of the team that designs technical, service and content solutions to support Aledade's various lines of business. The Technical Product Manager works alongside product team members, business owners, data analysts, designers and engineers to develop project goals and requirements, solution scope, implementation approach, and rollout plans.

Product team members are the interface between business strategy and technology development, ensuring the creation of high-quality products that can scale effectively. At ACS, you will be working on an ecosystem of applications, sophisticated analytics, and a robust set of APIs to enable primary care practices, ACS clinicians and outreach teams, and external partners to deliver innovative clinical programs that improve the health and wellbeing of our patients.

As a Technical Product Manager, you will own the roadmap and lead the development of a key component of the ACS platform, enabling new patient care models to be implemented in Aledade's primary care network. The ideal candidate is a systems thinker and highly analytical, willing to dive into the details of the ACS platform and strategic priorities, translate complex business models into technology roadmap (and vice versa), and advocate for new directions. At the same time, they are able to effectively convert these insights into action, ensuring that new products and capabilities are delivered on time.

We are looking for three Product Managers for the following areas: Kidney Care Management, Comprehensive Advance Care Planning and Comprehensive Advance Care Planning Operations.

Your responsibilities:

  • Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective.
  • Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.
  • Write detailed user stories for new projects, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.
  • Participate in daily stand ups, manager backlogs, demo days, sprint retros and stakeholder coordination meetings.
  • Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.
  • Review support issues related to projects and monitor utilization and expected outcomes.
  • Partner with external software vendors to design integration and shared development roadmaps
  • Contribute to the vision and strategic goals of ACS and Aledade
  • Solve big healthcare problems

    What We Value:
    • 5+ years of product management experience in technology, technology-enabled services industry, or a SaaS product.
    • Experience using data and primary research to inform solution design and build internal business understanding.
    • Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise.
    • Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams.
    • Product development experience in the context of the development of a healthcare technology product, especially with clinical, call center, and administrative end users.
    • Experience working with common healthcare platforms and data sets, including population health management tools, electronic health records (EHRs), revenue cycle/practice management systems, customer relationship management (CRM) applications, digital health apps, and/or clinical content or data transport.
    • Knowledge of healthcare administrative and clinical data sets, including demographic, financial and clinical data.
    • Experience with clinical quality measurement and corresponding data sets.
    • Knowledge of SQL, ideally with PostgreSQL experience.
    • Ability to think beyond one's immediate team and contributes to making Aledade holistically better (active engagement in D&I efforts, culture initiatives, facilitating training, leading roundtables, etc.)

      All prospective hires will be required to demonstrate that they have been fully vaccinated, including booster shots, against COVID-19 with a COVID-19 vaccine for which the U.S. Food and Drug Administration has issued a license or an Emergency Use Authorization prior to mutually-agreed upon start date at Aledade, unless they qualify for a medical or religious accommodation to this vaccination requirement.

      If you are passionate about transforming the healthcare system into one that best serves the needs of patients, doctors, and society, we'd love for you to join us!

      Who We Are:

      Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients. We are on a mission to change healthcare for the better and solve complex problems within the healthcare system.

      We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed. From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO), revamping the way they practice and getting them back to where they should be: quarterbacking their patients' health care!

      Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing.

      What Does This Mean for You?

      At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn. You will work with team members that bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work, united by a shared passion for public health and a commitment to the Aledade mission.

      We've recently been recognized as a Top Workplace by The Washington Post, Best Workplace in HealthCare & Biopharma, Top 100 Best Small & Medium Workplaces, Glassdoor Best Places to Work, a Best and Brightest Companies to Work for in the Nation, a Tech Tribune 10 Best Tech Startups in Maryland and Bethesda, Best Tech for Good, Best Workplaces for Millennials, Best Workplaces for Women, Best Workplaces for Parents, Top Workplaces USA, and a Healthcare Industry Top Workplace.

      That's because the things that matter to you also matter to us!

      In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the needs of our full-time team-members:

      Flexible work schedules and ability to work remotely available for many roles

      Educational Assistant Program

      Robust time off plan (21 days of PTO in your first year!)

      Paid Volunteer Days

      11 paid holidays

      12 weeks paid Parental Leave for all new parents

      6 weeks paid sabbatical

      Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners

      401(k) with up to 4% match

      Stock options

      Monthly cell phone stipend

      Jeans everyday workplace

      Gender neutral bathrooms

      And more!

      At Aledade, we don't just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Keywords: Aledade, Bethesda , Technical Product Manager, Aledade Care Solutions, IT / Software / Systems , Bethesda, Maryland

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