FLEX Manager, Sales & Catering Product Management
Company: Marriott Hotels Resorts
Location: Bethesda
Posted on: April 1, 2026
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Job Description:
Description The Manager, Sales & Catering Product Management
supports the development and delivery of Marriott International’s
Sales & Catering product capabilities across its global portfolio
of brands. This role works closely with senior product leaders,
technology teams, and business stakeholders to deliver features and
enhancements that improve group sales, meetings, and catering
operations at the property level. The Manager plays a hands on role
in product discovery, requirements definition, delivery, and post
launch optimization to ensure solutions are practical, scalable,
and aligned with Marriott’s operational and brand needs. CANDIDATE
PROFILE Required 4-year degree from an accredited university in
Business Administration, Hotel and Restaurant Management, or
related major. 3 year’s relevant professional experience in product
management, business analysis, or digital delivery role. Preferred
Experience of working with technology teams to deliver enterprise
or B2B software solutions. Strong ability to translate business
requirements into detailed product specifications. Exposure to
Sales & Catering, group sales, meetings & events, or hospitality
operations. Experience supporting global or multi brand platforms.
Familiarity with data analysis, reporting tools, or product
metrics. Experience working in a franchised or owner operator
business environment. CORE WORK ACTIVITIES Product Delivery &
Ownership Own the day-to-day execution of assigned Sales & Catering
product features or functional areas. Translate product strategy
and roadmap priorities into clear user stories, requirements, and
acceptance criteria. Maintain and prioritize the product backlog in
partnership with senior product leaders and engineering teams.
Participate in sprint planning, reviews, demos, and retrospectives
using agile delivery practices. Customer & Property Engagement
Gather and document requirements from property Level users,
including sales managers, event managers, and catering teams.
Support user research, feedback sessions, and usability testing to
validate product needs and enhancements. Represent property and
regional perspectives in product discussions and design decisions.
Cross Functional Collaboration Partner with engineering, UX, QA,
and platform teams to deliver high quality, reliable solutions.
Collaborate with Global Sales, Operations, and Brand stakeholders
to ensure product features align with business processes. Support
change management and training activities related to new releases
and enhancements. Product Optimization & Performance Monitor
product usage, adoption, and performance metrics for assigned
features or capabilities. Identify defects, enhancement
opportunities, and operational pain points. Support continuous
improvement efforts based on user feedback and performance
insights. Documentation & Communication Create and maintain clear
product documentation, release notes, and supporting materials.
Communicate timelines, feature scope, and changes to internal
stakeholders. Escalate risks, dependencies, and issues to senior
product leaders as needed. At Marriott International, we are
dedicated to being an equal opportunity employer, welcoming all and
providing access to opportunity. We actively foster an environment
where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of
culture, talent, and experiences of our associates. We are
committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
Keywords: Marriott Hotels Resorts, Bethesda , FLEX Manager, Sales & Catering Product Management, IT / Software / Systems , Bethesda, Maryland
