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Account Specialist

Company: Teaching Strategies
Location: Bethesda
Posted on: May 16, 2020

Job Description:

About us

Teaching Strategies is a high growth, private-equity backed, market leading business in early childhood education. The Company provides the most innovative and effective curriculum, assessment, professional development, and family connection resources to programs serving children from birth through 3rd grade. With ground-breaking print and SaaS solutions and a strong belief that the most powerful way to impact child outcomes is to improve teacher effectiveness, Teaching Strategies has been supporting the critical work of early childhood educators for over 30 years.

Located in downtown Bethesda, MD, our company's headquarters are within steps from Bethesda Row and the Bethesda Metro stop. Candidates who fit with our values, vision, and mission will find a work environment that fosters creativity, innovation and career growth. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers.



What\'s in it for you

Teaching Strategies offers our employees a robust suite of benefits and other perks which include:

* Beautifully designed, open office space

* Endless cereal and coffee

* Free on-site gym

* Casual dress environment

* Company sponsored events

* Professional development and growth opportunities

* Tuition assistance

* Competitive compensation package

* Medical, dental, and vision coverage for spouses, domestic partners, and children

* Pre-tax medical and dependent care flexible spending accounts (FSA)

* Health savings accounts with employer contributions

* 401(k) plan with employer match

* Company sponsored life, short and long term disability insurance

* Voluntary life and critical illness insurance

* Commuter benefits

* Paid parental leave programs

* Generous paid time off (which includes Winter Break)

Position overview:

Supporting one or multiple Regions, the Account Specialist will work in our Bethesda MD office, addressing customer queries regarding the full spectrum of Teaching Strategies solutions. The primary focus will be to sell transactional solutions and services to potential customers. This includes, but is not limited to, incoming and outbound calls, lead generation and order preparation. As a trusted member of the Region(s), the Account Specialist will develop a thorough understanding of Teaching Strategies products, customers, and internal processes. The Account Specialist will report directly to the Inside Sales Manager or Director of Private Childcare/Military.

Specific roles and responsibilities:

* Establishes and maintains good working relationships with Account Executives/ Business Development Managers and other Teaching Strategies employees and clients

* Clearly and thoroughly explains our solution features and benefits to potential customers

* Effectively presents Teaching Strategies products and solutions to district administrators, Head Start staff, and/or child care staff

* Coordinates and creates proposals and other paperwork associated with completing the sales process

* Serves as liaison between Sales team members and Revenue Operations team

* Develops subject matter expertise for the services and products offered by Teaching Strategies, as well as pricing and proposal models

* Develops a deep understanding of the early childhood education market and local initiatives to support multiple regions

* Creates and maintains detailed, accurate customer records, including opportunity management, in Salesforce.com

* Engages with customers at all stages of sales cycle to support Sales team

* Provides good customer service with follow up on requests, questions, etc.

* Answers inbound calls and emails from customers as needed

Qualifications:

* Bachelor's degree required

* 1-2 years of experience preferred

* Proficiency in Microsoft Office Suite

* Experience with Salesforce or another CRM is preferred

* Strong organizational skills with the ability to work in a fast paced environment

* Ability to multitask with maximum flexibility and independence.

* Demonstrates excellent verbal and written communication skills

* Desire to work in a highly collaborative, creative, and challenging environment

* Ability to travel to provide on-site oversight at national and regional conferences

* Demonstrate critical thinking and problem solving skills

* Team player with the ability to build and maintain positive external relationships

Teaching Strategies, LLC is committed to creating a diverse workplace and is proud to be an equal opportunity employer of Minorities, all Genders, Protected Veterans and Individual with Disabilities. Teaching Strategies, LLC https://teachingstrategies.applicantpool.com

Keywords: Teaching Strategies, Bethesda , Account Specialist, Other , Bethesda, Maryland

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