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Chief Product Officer

Company: Aledade
Location: Bethesda
Posted on: September 12, 2020

Job Description:

Take Aledade’s industry defining Value Based Care enablement platform to the next level. Empower a world class team to innovate scalable, tech enabled workflows that will improve care for patients across the country. Enable the company’s revenue and practice success goals through leading product discovery, design, delivery, evaluation and iteration. Products at Aledade are typically a combination of clinical strategy, tech enablement, process improvement, practice transformation strategy and outcome impact analysis. Products are “shovel ready” for Aledade’s Provider Networks teams to use to deliver success in value-based contracts, and the product vision paints a compelling picture of where products and services are headed.

Your Footprint: As a Chief Product Officer, you will be responsible for:

The Right Vision

With the management team, set the overarching vision for how Aledade puts an ever bigger dent in US healthcare. Define and deliver the product bets and strategies that best help the company achieve its business objectives in a way that’s true to our identity and core competencies. Explore opportunities to further advance our mission by expanding our product scope (eg to include patient engagement, or plan-facing components)Articulate a portfolio management plan that balances immediate opportunities with long-term goals.

Being the voice of the customer: Be the leading voice of the end-user through high empathy and advocacy for the needs of primary care physician practices and our own staff

The Right Solutions

Identifying holistic solutions that combine software and services: Deliver complete solutions, not just technology - fully instrumented capabilities across the full lifecycle of development, inclusive of adoption, implementation, and measurement strategies followed by ongoing iteration. Collaborate with subject matter experts to discover and evaluate promising new opportunities to improve total cost and quality of care. Ongoing product development to support the company’s growth team including CRM workflows, analytics to drive high-value recruiting efforts etc.

Development of internally facing tools used to scale and manage practice transformation efforts of the Provider Network Teams

Delivering those solutions with a laser focus on outcomes: Make the vision a reality nationally through effective delivery, high likelihood of adoption and high utilization of the company’s products. Ensure those products are achieving business goals.

Iterating to make existing solutions better: Drive continuous improvement to existing products and discovery and rollout of new initiatives.

The Right Processes

Developing a roadmap: Establish and maintain an integrated company roadmap through collaboration with key stakeholders, the CEO, performance against targets, and through deep customer research.

Prioritizing resources and considering tradeoffs: Develop the frameworks needed for prioritization of resources against opportunities through agile best practices (cross discipline teams, minimizing WIP, value frameworks such as cost of delay, avoiding handoffs by starting together, etc) and evaluate value delivered, customer acceptance, and impact.

Measuring success: Measurement and optimization of key process indicators around product delivery, team engagement and value creation.

Promulgate software development best practices: With the CTO, operate a high-value throughput SDLC that maximizes the engineering and product teams contribution at their top of license

The Right People

Recruit: Recruit and retain a high-performing team across technology product management, service definition, product operations, analytics, clinical innovation, impact study design, business intelligence, ux/ui design and population health strategy. Contribute to the overall company culture as an employer of choice for top talent.

Coach and educate: Invest in and oversee talent management of the team including career-pathing, coaching, and establishing a highly-engaged product culture centered around service to Aledade’s primary care practices.

Collaborate: Be a strong collaborator across the company, including anticipating new needs through continuous communication and structuring the product management organization to align with company needs and customers.

What We Value: The ideal candidate will have demonstrated success in the following areas:

Product Management: Technology product management in high growth, cloud-based enterprise environments. Delivery of MVP + Iterations, lean/agile approaches and fluency with different models for tech delivery.

A “Full Stack”: Ability to combine diverse skill sets to operate a holistic strategy including technology enablement, healthcare services design, clinical interventions, data and analytics, and practice transformation.

Data Literacy: Evaluation methods and study design to measure the effectiveness of clinical and operational interventions including piloting. Proven track record evaluating a pipeline of potential ideas and moving them through a product discovery process using a randomized trial process. The leadership of data insight delivery (BI and/or analytics teams).

Design: A strong ux design ethos and delivery of products that are easy to use, have high utilization and high customer NPS.

Customer Empathy: Meeting the needs of the ambulatory physician market with respect to population health and taking on financial risk for total cost of care. High physician empathy and track record of driving change at the point of care.

Clinical Workflow: Mastery of effective and efficient clinical workflow models that can be replicated at scale in diverse practice types.

Product Marketing: leading demos, being the face of the company’s products to internal and external stakeholders. Strong presentation skills and credibility with customers, prospects and strategic partners.

Business Development: Leading build/buy strategy decisions and vendor management

Operating Efficiency: Enabling process improvement through automation and iteration.

Health IT: Familiarity with health data, HIT standards, emerging trends and informatics strategies for maximizing data sources(FHIR, BCDA, ADT sources, etc).

Value-Based Care: Experience in core product strategy and/or continuous innovation in value-based care (e.g. risk adjustment, care management, care transitions, quality improvement/measurement) that have demonstrated success in value-based contracts.

If you are passionate about transforming the healthcare system into one that best serves the needs of patients, doctors, and society, we’d love for you to join us!

Who We Are:

Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients. We are on a mission to change healthcare for the better and solve complex problems within the healthcare system.

We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed. From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO ), revamping the way they practice and getting them back to where they should be: quarterbacking their patients’ health care!

Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn. You will work with team members that bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work, united by a shared passion for public health and a commitment to the Aledade mission.

We’ve recently been recognized as a Top Workplace by The Washington Post, Best Workplace in HealthCare & Biopharma, Top 100 Best Small & Medium Workplaces, Glassdoor Best Places to Work, and a Best and Brightest Companies to Work for in the Nation, and a Tech Tribune 10 Best Tech Startups in Maryland. That’s because the things that matter to you also matter to us!

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the needs of our team-members:

Flexible work schedules and ability to work remotely available for many roles

Educational Assistant Program

Robust time off plan (20 days of PTO in your first year!)

11 paid holidays

12 weeks paid Parental Leave for all new parents

Health, dental and vision insurance paid at 80% for employees and dependents

401(k) with up to 4% match

Stock options

Monthly cell phone stipend

Weekly catered lunches

Jeans everyday workplace

Gender neutral bathrooms

And more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Keywords: Aledade, Bethesda , Chief Product Officer, Other , Bethesda, Maryland

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