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Account Executive, TPA

Company: UnitedHealth Group
Location: Bethesda
Posted on: September 13, 2020

Job Description:

Sr. Strategic Account Executive, TPA - Columbia, MD and Reston, VA

Sr. Strategic Account Executive, TPA - Columbia, MD and Reston, VA Description

Great account management is result of strong purpose, conviction and pride - pride in your ability and your product. Bring along your passion and do your life's best work.(sm)

The Sr. Strategic Acct Exec, TPA is accountable for the client satisfaction and retention for our large client segment at UMR.

Primary Responsibilities:

Accountable for the retention, growth and increased profitability of existing business, the acquisition of new business on existing accounts, customer satisfaction and the strategic direction of assigned accounts

Establish, cultivate and manage the customer relationship at multiple levels (including C-Suite), serving as a healthcare consultant and trusted business advisor to this customer

Direct strategic, customer specific initiatives, which deliver 'value added' services through the execution of client specific business plans

Responsible for value delivery to customer including plan performance, account management and service results

Develop and maintain a detailed knowledge base of assigned customer, beyond the traditional healthcare - focused information / knowledge, to become an extension of the customer's business

Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention

Coordinate and influence superior customer service delivery developing and maintaining strong intercompany relationships

Strategically plan and meet with customers quarterly, identifying trends and offering solutions per the Insight Driven Solutions (IDS) consultative and solutioning process

Prepare, host and follow - up an annual/quarterly strategic planning session with the customer

Determine and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer

Maintain a high level of healthcare industry knowledge as well as customer's industry

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Bachelor's degree or 5 years of equivalent experience in healthcare sales/account management field

Proven track record of over 5+ years of working with senior - level executives and progressively increasing responsibility for client relationship management and consultation

5 years of account management / sales experience with a proven track record of strategic and consultative sales or account management experience in the medical benefits Insurance industry

5 years of experience using communications and interpersonal skills (internal/external)

5 years of proficiency in Microsoft Word and PowerPoint

5 years of experience preparing and presenting materials to client

5 years of experience working in partnership with underwriting and finance

5 years of experience with data analysis

Previous TPA / Stop Loss experience in sales or account management

Sales insurance license must be maintained as required by state law

Willingness to travel as required

Preferred Qualification:

Undergraduate degree

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Sr. Strategic Account Executive, TPA, Sales, Account Management, Stop Loss, Arlington, VA, Virginia, Bethesda, MD, Maryland

Requisition #: 883559

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Job Information

Job ID: 54555008

Position Title: Sr. Strategic Account Executive, TPA - Columbia, MD and Reston, VA

At UnitedHealth Group, the mission is to help people live healthier lives. To achieve this goal, we are focused on building a modern, adaptable, innovative and inclusive system of health care services. Our scale and potential to improve health makes us one of the most visible stewards of America’s vast health care system. Entrusted with both important resources and responsibilities, we are involved on a daily basis in decision-making that has life-changing consequences for millions of Americans.

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Keywords: UnitedHealth Group, Bethesda , Account Executive, TPA, Other , Bethesda, Maryland

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