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Program Support Specialist

Company: ISN Corporation
Location: Bethesda
Posted on: September 13, 2020

Job Description:

10411 Motor City Dr, Bethesda, MD 20817, USA


Company Description Company Description

Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN's portfolio includes work with over 100 Federal agencies.

ISN Corporation has been awarded a place in the  Washington Business Journal's list of the 50 Fastest Growing Government Contractors. ISN is also on the Business Inc. Magazine's 5000

List of Fastest Growing Private Companies for the last two years.

ISN Corporation offers many competitive benefits to its employees, including:

Major medical insurance with prescription coverage

Flexible spending

Short-term and long-term disability benefits at no cost to employees

Basic life insurance at no cost to employees

Retirement Plan

Paid leave with accrual beginning at Date of Hire

Job Description ISN is seeking a Program Support Specialist who will be responsible for daily operations related to the performance of work on the Food and Drug Administration (FDA) Center for Tobacco Products (CTP). Program Support Specialists will be responsible for daily operations related to assisting Program Coordinators (BCs)/Back-Up Program Coordinators (BPCs) and Inspector and Minor in the performance of work on the Food and Drug Administration (FDA) Center for Tobacco Products (CTP). Program Support Specialists must possess strong organizations and communication skills as the majority of communication with the field will be via written (email) and verbal (telephone). Program Support Specialists will work in conjunction with PCs/BPCs to ensure Inspectors and Minors have the necessary tools and guidance to perform inspections.

Job Responsibilities:

Recruit, interview, and on-board Minors and Inspectors to include:

Complete paperwork, identification badges, and cell phone equipment

Enroll and process Inspectors/Minors to include paperwork, identification badges, cell phone equipment

Ensure payroll is correct by performing audits at the close of each payroll

Update the FDA’s retailer list

Assist with development of invoice back-ups and supporting documentation on a monthly basis

Assist with creating and assigning inspections

Capture and distribute meeting minutes to workgroup

Distribute and track government property

Ensure initial training requirements are complete for all incoming staff

Ensure all yearly training requirements are met for all Inspectors

Monitor Minor’s age and alter Program Coordinator/Backup Program Coordinator of those aging out.

Ensure all Inspectors Insurance policies and proof of employment are up to date

Ensure payroll is correct by performing payroll audits semi-monthly

Complete monthly invoice back ups

Qualifications Excellent oral and written communication skill s

Experience in management positions, leading teams of investigators/inspectors

Experience with compliance investigations or inspections a plus

1+ years of relevant experience

Demonstrated administrative support skills

Excellent written and verbal communication skills

Excellent organizational skills

Proficient in Microsoft Office (specifically Word, Excel, and PowerPoint)

Previous experience working on sensitive projects, as well as handling confidential information is a plus

Familiarity with database management

Ability to meet aggressive deadlines

Ability to take on responsibilities, innovate solutions, and manage conflicting priorities with minimal guidance

Ability to prioritize and provide accurate follow up on all issues and correspondence

Able to pass a background check

Additional Information ISN Corporation is an Equal Opportunity Employer

ISN Corporation is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.

ISN Corporationis a Drug-Free Workplace. Candidates are required to pass a pre-employment background investigation before beginning employment.

10411 Motor City Dr, Bethesda, MD 20817, USA

Keywords: ISN Corporation, Bethesda , Program Support Specialist, Other , Bethesda, Maryland

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