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ServiceNow Implementation Specialist

Company: Latitude, Inc.
Location: Bethesda
Posted on: May 1, 2021

Job Description:

Growing government contractor looking to hire a ServiceNow Implementation Specialist to their team. Job Duties: Interface and coordinate with IT Program Manager, IT Infrastructure team, and other stakeholders to gather and refine requirements on CMDB, Discovery, and ServiceMapping. Leverage experience and subject matter expertise to Implement Core suite of ITOM applications ? Discovery and Service Mapping Integrate ServiceNow with enterprise applications, Monitoring, and SIEM systems, and other ServiceNow instances Customize Service Portal for the enhanced end-user experience. As a Senior developer mentor, other developers and peer review the code to ensure team development follows ServiceNow best practices. Work on Continuous Service Improvement by periodical technical and functional assessment of solutions and implementing enhancements as needed. Provide technical documentation on all solutions implemented Required Skills Bachelor?s Degree in Computer Science or related field or 9+ relevant years of experience. Minimum of 5 years? experience in implementing solutions on ServiceNow platform including but not limited to Server and client-side scripting, Glide API, Web Services, Angular JS, ServiceNow Studio, Bootstrap CSS, Jelly Scripts, etc. Extensive Process knowledge and working experience as a lead implementer for ITOM solutions Experience integrating with enterprise application and third-party application through OOTB and custom API Experience in creating audience-specific technical documents, user guides and/or presentations. Strong communication skills (verbal & written).

Keywords: Latitude, Inc., Bethesda , ServiceNow Implementation Specialist, Other , Bethesda, Maryland

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