Supervisor of Loan Services
Company: Latitude, Inc.
Posted on: May 3, 2021
We are seeking
a team lead for our loan servicing department. This position will
oversee the loan servicing department we have open in Bethesda,
candidate will have 2 years of experience supervising a loan
Supervise a team of 4-6 Loan Servicing associates.
Reports directly to the Servicing Operations Manager.
Ensure quality service and effective, efficient operational support
for the assigned area's internal business partners and/or external
Develops employees through regular coaching and feedback that leads
to improved results.
Responsible for ensuring the department S.M.A.R.T. goals are
Enforce department policies and procedures and deliver performance
improvement action plans.
Manage multiple and/or conflicting responsibilities.
Assist with the documentation of standard operating
2 years experience in a Team Lead or Supervisory capacity.
2 years recent experience in the loan servicing industry (mortgage
experience a plus).
Excellent verbal and written communication skills.
Excellent reading comprehension skills.
Demonstrate a good working knowledge of state, federal and
regulatory agency guidelines with the ability to identify and
implement process improvement opportunities.
Have a thorough understanding of the business unit's operational
processes and the implications on other groups that function within
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Keywords: Latitude, Inc., Bethesda , Supervisor of Loan Services, Other , Bethesda, Maryland
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