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Director, Insider Threat/Security Safeguard Program and Law Enforcement Engagement

Company: Citrix Systems Inc.
Location: Bethesda
Posted on: May 31, 2021

Job Description:

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

What we're looking for:

Citrix Systems Inc. is looking for a Director to lead its Security Safeguard Program (SSP) Management team, enhance its ongoing engagement with law enforcement and support incident response management.

The SSP Management team is responsible for creating and managing the Company's program to identify, respond to and mitigate insider threats, and support the enterprise's investigative functions. The position will reside within the Legal, Compliance and Audit Team and reports to the Senior Director and Associate General Counsel, Litigation and Employment.

The Director, Security Safeguard Program will collaborate with leaders in IT, Global Security, Human Resources, and LCA (including Global Security Risk Services, Digital Risk, Privacy and COEs) to align on strategy and enforce the subsequent controls required to prevent data loss and protect corporate assets and reputation. The Director will work with key stakeholders responsible for the Company's high value assets to assess specific threats to their operations, design mitigation strategies and influence and assist business leadership in complying with the Company's information security policies. This leader will recommend changes to practices and policies and help direct the operationalization of program components. This leader will influence C-suite leadership to invest appropriate resources and focus in the most critical areas for successful risk management. This leader will coordinate with the leaders of digital and physical investigations involving the Company's high value assets and systems, provide operational and technical support to core systems utilized by the program and collaborate with stakeholders and team members to evolve the SSP over time. The leader will over time build a focused team of analysts and program managers to support this program. In addition, this leader will work with the Litigation COE to build Citrix's engagement with relevant law enforcement agencies, including at all levels of government domestically and internationally where the Company maintains significant operations.

The Director SSP and Law Enforcement Engagement will be responsible for working closely with the Litigation COE to review and respond to government and third party legal process and will work to support the Company's incident response processes.

Primary Duties / Responsibilities

* Accountable for establishment and ongoing operation of the SSP Program, including the continuous evaluation of the highest risk issues for Citrix assets and people. * Responsible for assessing, recommending and influencing leadership to drive the right level of investment in critical areas of physical security, digital security and people processes to mature SSP Program. * Documents, manages, and operationalizes the SSP framework. * Reviews, monitors, and prioritizes SSP related functions, ensuring alignment with business strategy, information security practices, and adherence to program and broader company-wide policies. * Generates reporting with a synthesized view of enterprise-wide, insider threat risks and impact. * Promotes alignment and coordinates priorities between the ITP and other key organizational functions across the firm. * Develops or coordinates the development of training and awareness materials. * Administers and maintains inventory of SSP related tools and procedures, and works collaboratively to ensure their continuous improvement. * Oversee and/or assist in the resolution/containment of security investigations and incidents by working closely with GSO and GSRS teams. * Maintains SSP Playbook and Law Enforcement Guidelines. * Responsible for improving relevant knowledge, skills, and abilities through research, lab work, mentoring others, training, and other professional development activities. * Accountable to report on SSP incidents and suggest ongoing remediation including changes to Company processes and procedures. * Responsible for creating and executing strategy to enhance law enforcement engagement. * Coordinate with litigation COE, digital forensics team and product teams (using outside counsel as necessary) on law enforcement response, data transparency and guideline updates.

Preferred Qualifications

* Experience with Defender ATP, DLP, CASB, User and Entity Behavior Analytics, and SIEM solutions. * Demonstrated history of building relationships with executives and senior level leaders with ability to influence processes and policies * Proven experience coordinating, managing and leading investigations * Strong operational background with the proven ability to define and leverage business metrics to manage departmental goals * Strong leadership skills with the ability to articulate a departmental vision that is aligned with both company and team strategies * Demonstrated experience managing and developing teams and collaborating across organizational boundaries, facilitating cross-functional teams, building consensus and obtaining executive buy-in * Ability to build and maintain strong relationships with a diverse set of internal and external constituencies including senior level executives, security, IT, legal, human resources, finance, * Proven leadership and interpersonal skills with ability to influence, work, establish and maintain influential relationships with cross functional team members

Basic Qualifications

* Bachelor's degree required * 10+ years of law enforcement experience preferred * Security clearance preferred * Relevant information security certifications preferred * 5+ years of program management experience including management of large teams * Experience leading and motivating large teams * Strong operational background, with the proven ability to define and leverage business metrics to manage departmental goals * Strong leadership skills with the ability to articulate a departmental vision that is aligned with both company and team strategies * Positive attitude and willingness to travel on occasion as needed

What you're looking for:

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It's a simple philosophy that guides everything we do - including how we work. If you're an engineer, we'll give you plenty of ways to test your skills on cutting edge technology. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If this sounds like you then we'd love to talk.

Functional Area:

Security and Technology Governance and Compliance

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we're all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You'll enjoy our workstyle within an incredible culture. We'll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Keywords: Citrix Systems Inc., Bethesda , Director, Insider Threat/Security Safeguard Program and Law Enforcement Engagement, Other , Bethesda, Maryland

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