Implementation Manager (LES)-Remote
Posted on: June 2, 2021
The Implementation Manager Level 2 is responsible for leading
and executing project planning and management with new Tier 1
clients and new partner integrations. They are focused on implementing new strategies to
support Client Success and enhance success for the Service Delivery
- Responsible for leading complex Tier 1 client and partner
implementations that support the customers' goals and
- Reviews client product needs and
solutions, develops project plans, and ensure that implementations
are completed on time and meet client expectations.
- Act as a consultant to the client
and the client success manager to provide an understanding of all
departmental processes as they relate to the project's
milestones, risks, issues and
- Collaborates cross-functionally
with Product, Development, Data, Engineering, and Operations to
identify technical specifications, documents program requirements,
and tracks all tasks within the project plan to ensure the clients'
project is implemented with operational excellence in
- Manages project issues and
mitigates risk before the quality of the project is
- Oversees product configuration and
provides product demo to clients.
- Provides weekly reporting to the
Department Leader on project implementation status
- Completes projects as assigned by
- Other duties as
Keywords: Labcorp, Bethesda , Implementation Manager (LES)-Remote, Other , Bethesda, Maryland
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