We teach you everything you need to know! If you are a go-getter
looking to broaden your horizons with specialized retail sales
experience, put in for this job. Previous sales experience is
helpful; however, it is not required. While filling this product
specialist job, you will need to solve problems daily, interact
with clients, guide them through the sales process and know the
product inside and out. Clients request information via the
internet, where you will answer questions, provide pricing, and
create appointments. Sold appointments will be
Chevy Chase Acura has been serving the District of Columbia area
since 1939 and the #1 Volume Dealership for New Acura and Pre-owned
Sales in Maryland. We are deeply rooted in the community through
our involvement with numerous charities. Our dealership works as a
team, and our team strives to be the best for our customers. We are
always looking for bright, motivated, and energetic professionals
to add to our world-class dealership.
WHAT WE OFFER:
Medical, vision, and dental insurance
Short-term and long-term disability
401k with company match
Employee leasing program
Annual profit-sharing bonus
Centrally located, close to metro
PURPOSE OF POSITION:
An automotive product specialist focuses on providing a
low-pressure and transparent atmosphere without rushing or
overwhelming customers. In this role, you focus on providing
information on as many cars as the client needs and facilitating
the sales process more comfortably. This position will collaborate
closely with sales management to ensure clients are provided all
the resources they require. In addition Sales, Assistant will
serve as brand ambassador.
1) Demonstrates favorable public and employee contacts.
a) Works harmoniously with co-workers and
b) Shows a professional approach towards customers,
co-workers, and the public at large.
c) Dresses appropriately for the position held to
ensure a professional image.
2) Demonstrates adherence to company procedures.
a) Come to work on time and is dependable.
b) Is self-disciplined and works without constant
3) Maintains a positive attitude about the job and company.
a) Shows a willingness to perform all duties of their
b) Shows a positive approach toward helping customers
c) Accepts supervision positively.
d) Adapts to changing conditions and shows a willingness to
assist others when needed.
e) Demonstrates pride and professionalism towards the
f) Is self-motivated.
g) Detail-oriented and well organized.
Job Specific Qualifications:
* Ability to read and comprehend instructions and information. *
Ability to effectively use Dealership CRM Software * Ability to
effectively use Digital Retailing Software * Work in a fast-paced,
team environment with a direct focus on customer service with
integrity * Maintain a good working relationship with supervisors
and staff. * Enthusiastic with high energy throughout the sales
workday * Prepared to be mentored by senior sales managers and grow
* Eager to learn about the automotive industry and help customers *
Ready to hit the ground running on learning new vehicles and
products * Have quality customer service skills * Possess strong
communication skills with customers and team members * Become an
expert and gain in-depth knowledge of Acura or other vehicles and
technology * Attend sales and training meeting KEY
* Serve as a brand ambassador * Assist customers in selecting a
vehicle by asking questions and listening carefully to their
responses * Direct clients to online tools available for reviewing
vehicle options, packages, features. * Prepare and present demo
vehicles, so the latest technology is enabled and ready for display
(Bluetooth, navigation, green fuel options, hybrid tools, etc.) *
Explain product performance and benefits * Ability to explain the
vehicle benefits and features * Build strong rapport with customers
* Perform high-quality, professional, and knowledgeable
presentation and demonstration of new/used vehicles. * Deliver
vehicles to customers. The delivery process ensures that the
customer understands the vehicle’s operating features, warranty,
and paperwork, and it lays the foundation for customer loyalty. *
Generate letters, postcards, and emails according to a
pre-determined timeline * Generate personalize emails confirming
phone conversion or showroom visits INCOME METHOD: Salary plus