Customer Service Manager - State Farm Agent Team Member

Company: David Munson Agency
Location: Bethesda
Posted on: June 6, 2021

Job Description:

Position Overview

State Farm Insurance Agent located in Bethesda, MD is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for David Munson Agency, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.

As an Agent Team Member, you will receive...

• Simple IRA
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Bilingual - Spanish preferred

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Keywords: David Munson Agency, Bethesda , Customer Service Manager - State Farm Agent Team Member, Other , Bethesda, Maryland