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Senior Assistant Manager - Montgomery Mall, Bethesda, MD

Company: Vineyard Vines
Location: Bethesda
Posted on: June 7, 2021

Job Description:

Title: Senior Assistant Manager

Department: Retail

Reports To: Area Manager

Drive Profitable Sales Growth:

  • Maximize opportunities, in partnership with Store Manager, to increase top-line sales while continually exploring ways to improve business.
  • Continually coaches and develops Assistant Managers to exceed performance goals to increase profitability.
  • Provides tools and coaching to help crew achieve productivity goals.
  • Sources and supports in-store and company driven events to drive traffic and incremental sales.
  • Coaches Assistant Managers to prioritize business needs to ensure tasking does not interfere with the customer experience.
  • Recognize crew contributions to support motivation and customer engagement.
  • Use Profit & Loss Statements along with Payroll Reports, in partnership with Store Manager, to identify opportunities to drive bottom-line profitability.
  • Trains team to support store compliance with operational standards, expectations and federal law.
  • Communicates any Harbor Drive initiatives to store team.
  • Supports Store Manager to continually evaluate store operations for opportunities to enhance efficiency, productivity and profitability.
  • Coaches Assistant Managers to develops loss prevention awareness among all crew members maintaining efficient merchandise controls.
  • Exercises prudence regarding personal/team expenses and supply management.

Build Better Relationships with our Customers:

  • Inspires their store team to reflect Shep and Ian's vision of "Every Day Should Feel this Good" by identifying coaching opportunities to our values and brand experience words.
  • Coaches Assistant Managers, while Hosting the Party, to ensure their crew is utilizing the WHALE Experience skills to drive sales.
  • Trains and develops store team to build a profitable Hug Book that drives incremental sales. This includes Top 100 Reports, Wish Lists and Clienteling.
  • Partners with fellow managers to develop strategies to grow Customer Capture and Acquisition in the store and community.
  • Continually educates managers, crew and customers regarding product information and brand initiatives.
  • Ensures managers and crew support a positive customer experience through proper practices and procedures.
  • Coaches Assistant Managers to make merchandise moves based on sell-through and customer feedback to drive business. Supports store merchandising to reflect current compass, brand initiatives and local customer needs.
  • Actively coaches team to look for replenishment opportunities through.
  • Audits store cleanliness, folding and visual standards on a regular basis.

Make vineyard vines a Better Place to Work:

  • Assist Store Manager in education and development of Assistant Store Manager, Crew Lead and Crew Members.
  • Regularly sources brand appropriate talent and maintains talent pool to fill open positions in a timely manner in partnership with their Store Manager.
  • Responsible for creating an agenda for management meetings to be reviewed by the Store Manager.
  • Primary point person to address all Human Resource issues in partnership with the Store Manager.
  • Coaches team to maintain a welcoming, fun, engaging, energetic yet professional store environments that adhere to all Human Resource policies and laws.
  • Partners with Store Manager to, creates weekly schedules and supports meeting payroll expectations.
  • Supports management to source and execute crew meetings and team building exercises.
  • Recognizes and rewards crew performance.
  • Builds an environment that fosters open and respectful communication with crew and corporate partners.


  • 2+ years as Assistant Store Manager in similar volume, type business
  • 3+ years total retail experience
  • Strong interpersonal communication and customer service skills
  • Ability to plan, manage time, and make decisions in a fast-paced environment
  • Proven success in staff development and mentorship
  • Commitment to career growth of self and others
  • Team focused, confident, and professional
  • Strong verbal and written skills
  • Ability to perform effective selling techniques to achieve sale and repeat business
  • Ability to work a flexible schedule including holidays, overnights, weekends
  • Belief in leading by example and likewise, exude a leadership as service mentality
  • Excellent organizational skills
  • Accuracy and attention to detail
  • Ability to effectively receive and communicate feedback
  • Passion for the vineyard vines brand

Keywords: Vineyard Vines, Bethesda , Senior Assistant Manager - Montgomery Mall, Bethesda, MD, Other , Bethesda, Maryland

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