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Industrial and Operational Engineer, Remote

Company: Aledade
Location: Bethesda
Posted on: June 12, 2021

Job Description:

We are looking for an Industrial and Operational Engineer to help Aledade become the best version of itself. We have a powerful mission to transform the healthcare system into one that best serves the needs of patients, doctors, and society. This role requires someone who is equally passionate about solving internal customer problems and is a technically strong operations engineer. Further, this role requires someone who excels at working in an agile environment and collaborating with some of the smartest people in the industry. The successful candidate will get excited about developing and owning critical infrastructure services that serve Aledade's team as they serve our practice partners every day! This role is remote and can be located anywhere in US.

Your Footprint:

  • Collect and analyze data to improve and shape decision making
  • Develop business systems and processes to make our team's jobs easier, boost productivity, and help solve problems
  • Work on critical, highly complex problems that will span multiple services, technologies, and data
  • Conduct value-stream mapping and advise ways to hone effective and efficient service delivery
  • Collaborate, recommend, and help build utilities and tools for internal use that enable you and your colleagues to work efficiently and effectively on the highest value work, at high speed, and wide scale
  • Develop and drive turnaround times from performance issue to problem identification (surfacing insights), and from problem identification to taking action (surfacing interventions)
  • Leverage your day-to-day experiences to provide the voice of the customer to internal service teams
  • Develop internal measures and scoreboards to galvanize, motivate, and celebrate markers of process innovation, and drive communication of where there are barriers to success

What We Value:

  • Bachelor's degree in industrial and operational engineering (or similar) is required.
  • Masters degree and/or project management certification a plus
  • 2 years of relevant work experience preferred.
  • Understanding of Lean Six Sigma or other process design methodologies.
  • Vision for the end goal, with initiative and adaptability to problem solve the best path to get there.
  • Excellent organizational and communication skills, with an emphasis on problem-solving and building subject matter expertise.
  • Experience working in high performing teams and leading from within teams and by influence, through significant change.
  • Ability to manage multiple projects and activities on a routine basis, with minimal supervision.
  • Experience using data and primary research to inform solution design and build internal business understanding.
  • Experience designing workflows and operational processes as well as experience identifying process inefficiency.
  • Understanding of healthcare administrative or clinical workflows for inpatient, ambulatory or ancillary services preferred.
  • Experience working with process documentation tools.
  • Knowledge of Salesforce or other enterprise CRM products, Tableau, and SQL preferred.
  • Knowledge of alternative payment models related to primary care such as MSSP ACOs, Pioneer ACOs, commercial insurance shared savings programs, PCMH preferred.

If you are passionate about transforming the healthcare system into one that best serves the needs of patients, doctors, and society, we'd love for you to join us!

Who We Are:

Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients. We are on a mission to change healthcare for the better and solve complex problems within the healthcare system.

We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed. From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO), revamping the way they practice and getting them back to where they should be: quarterbacking their patients' health care!

Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn. You will work with team members that bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work, united by a shared passion for public health and a commitment to the Aledade mission.

We've recently been recognized as a Top Workplace by The Washington Post, Best Workplace in HealthCare & Biopharma, Top 100 Best Small & Medium Workplaces, Glassdoor Best Places to Work, a Best and Brightest Companies to Work for in the Nation, a Tech Tribune 10 Best Tech Startups in Maryland and Bethesda, Best Tech for Good, Best Workplaces for Millennials, Best Workplaces for Women, Best Workplaces for Parents, and a 2020 Inno on Fire by DC Inno.

That's because the things that matter to you also matter to us!

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the needs of our team-members:

Flexible work schedules and ability to work remotely available for many roles

Educational Assistant Program

Robust time off plan (21 days of PTO in your first year!)

Paid Volunteer Days

10 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners

401(k) with up to 4% match

Stock options

Monthly cell phone stipend

Weekly catered lunches

Jeans everyday workplace

Gender neutral bathrooms

And more!

At Aledade, we don't just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Keywords: Aledade, Bethesda , Industrial and Operational Engineer, Remote, Other , Bethesda, Maryland

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