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Digital Product Manager

Company: Music and Arts
Location: Bethesda
Posted on: November 12, 2021

Job Description:

The Digital Product Manager will lead the direction-setting, discovery, prioritization, requirements and roadmap, shaping product strategies based on data, assessment of product metrics, and interdependencies across digital business. Customer-centricity is paramount. This role is accountable for B2C eCommerce product performance and success.

Responsibilities will include, but will not be limited to the following:

  • Collaborating with key business stakeholders, IT partners and other groups on product strategies and roadmaps.
  • Deeply understanding the customer and customer behavior. Representing the voice of the consumer and business priorities as the Product Manager on Agile SCRUM
  • Deeply understanding the industry and the business. Making sure the product backlog is aligned with business priorities. Making hard, high- judgment trade-offs between performance, features, and speed-to-market.
  • Defining the target customer experience in partnership with key business stakeholders while writing customer-centric user stories, ranking and prioritizing them within the product backlog.
  • Ensuring aligned UX across consumer facing digital products and touchpoints with UX.
  • Partnering across the business on plans for new features, including branding, marketing, and communications
  • Additional duties as assigned

About Music & Arts

Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.

Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

Keywords: Music and Arts, Bethesda , Digital Product Manager, Other , Bethesda, Maryland

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