Food Runner
Company: PLANTA Restaurants
Location: Bethesda
Posted on: May 16, 2022
Job Description:
Job DescriptionPLANTA is building a team of inclusive, strategic
and dynamic leaders that embody a leadership style that promotes
equity, productivity and workplace satisfaction. Our mission is to
MAKE AN IMPACT. We achieve this through our dynamic team composed
of champions across all realms of the hospitality industry - from
creative and marketing to culinary, beverage and beyond creating
the ultimate guest experience.Our love for hospitality extends
further than our dedication to creating amazing guest experiences;
it's our duty to develop our team of professionals to become the
next industry leaders; it's our quest to find the finest
ingredients; it's our social responsibility to become a more
sustainable organization every day.What you will find at PLANTA is
passion without pretense; a unique group that loves coming to work
every day, shouts good morning, rolls up their sleeves and works
together to create innovative techniques to redefine
hospitality.FOOD RUNNERReporting to the Venue Leadership Team, the
Food Runner works alongside the Captain to ensure that our guests
have a pleasant and memorable dining experience. They collaborate
with the Captain with the dining experience, while providing
friendly and prompt table-side service to guests. This individual
has strong attention to detail and also supports the kitchen team
with quality control, presentation of the plate and keeping the
flow of orders.
WHAT'S ON YOUR PLATE:
- Champions the brand's vision and values and contribute to a
culture of positivity and high standards where all employees CHASE
perfection in everything they do
- Create an environment that is warm, welcoming and filled with
positivity for guests and employees
- Uphold our standards at all times and treat everyone with
courtesy and respect
- Maintain an in-depth knowledge of menu items to effectively
explain ingredients and preparation methods for each item.
- Be knowledgeable about our food and beverage menus and make
recommendations to guests
- Remove used tableware between courses; clear and reset tables
after guests leave.
- Between seatings, promptly clean, reset + arrange table tops,
chairs and booths. Check floor and clean as required
- Deliver food to the guest in a timely manner and
efficiently
- Be courteous and polite during all guest interactions
- Anticipate the guests' needs and respond appropriately with a
sense of urgency. Bid farewell to guests, using guest's name when
known, and encourage them to return
- Act as a liaison between kitchen and front of house
- Focus on the cleanliness and sanitation of the restaurant,
including but not limited to: the dining room, storage areas,
garbage spaces and other working spaces
- Remain professional and poised during peak service hours
- Ability to remain organized at all times in a fast paced
environment
- Follow safety procedures and policies to ensure a safe
environment
- Accurately practice serving standards on a daily basis
- Understand the meaning of guest satisfaction
- Perform assigned side work and understand which tasks need to
take priority at differing times.
- Be available to fill in as needed to ensure the smooth and
efficient operation of the restaurant as directed by the restaurant
manager or immediate supervisorINGREDIENTS YOU'LL BRING TO THE
TABLE:
- Fully understand and embody PLANTA's can-do attitude,
demonstrating a level of passion and dedication where no task is
beneath you.
- 2-3 years experience in a high volume, casual fine-dining
establishment
- Thrive in a collaborative environment
- A proactive team player that embodies our spirit of
entrepreneurship and mutual respect
- Smart Serve certification
- Strong knowledge food, wine + cocktails
- Good knowledge of food and beverage items
- Able to cope with pressure & tight schedule
- Professional, articulate, friendly, and punctual.
- Possesses and exhibits the drive to provide exceptional guest
service
- Must be able to stand/walk for 8 hours; bend, push, pull; lift
30 lbs
- Proficient in computer skills including POS systems
- Professional appearance appropriate for a premier
restaurant
- Strong interpersonal and problem-solving abilities
- Ability to work well under pressure in a fast-paced
environment
- Results-oriented and impeccably organized
- Degree/ Diploma in Hospitality, WSET, Prud'homme or equivalent
considered an asset
- Full time flexible hours are required (days, nights, weekends,
holidays) or as agreed with your hiring managerWHY YOU'LL LOVE WHAT
YOU DO WITH PLANTA:
- Opportunities to grow and develop your career with our ever
growing company
- Mentorship and guidance by top hospitality professionals in the
city
- Employee discounts for ClassPass and Equinox Memberships
- Medical and dental benefits for eligible employees
- Discounted Pet Insurance Available
- 50% Discounts at all full service PLANTA wide concepts
- **Shift meal provided**At PLANTA we do not tolerate any form of
discrimination in the workplace, including during the recruitment
stages. As such, all applications are viewed by our diverse
recruitment team that uses a holistic and equitable approach.
PLANTA is an equal opportunity employer committed to diversity and
inclusion. We are pleased to consider all qualified applicants for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, age, disability,
protected veterans status, Aboriginal/Native American status or any
other legally-protected factors. Disability-related accommodations
in accordance with the Americas with Disabilities Act during the
application process are available upon request.
Keywords: PLANTA Restaurants, Bethesda , Food Runner, Other , Bethesda, Maryland
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