Room Attendant
Company: Embassy Suites by Hilton Bethesda
Location: Bethesda
Posted on: June 24, 2022
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Job Description:
Why us?
The Embassy Suites Irvine Orange County Airport is in the heart of
Orange County best known for our proximity to the Orange County
Airport. We pride ourselves on being committed to serving our
guests by providing a level of cleanliness that makes guests stays
memorable. As a part of the Housekeeping Team, you will be involved
in an environment of celebrating success through cleanliness
standards. The Housekeeping Team provides many incentives for
things such as superior room inspections and guest mention s. In
additio n to this, a complimentary soup and salad buffet is
provided to you daily as well as options from our delicious
Vibrante restaurant at a discounted price. Lastly, we celebrate and
motivate daily through huddles and sharing our guest feedback. Our
rallies are the best place to share these comments paired with
delicious food and awesome prizes! If you enjoy these, you belong
on our team!
Job Overview
Cleans and prepares guest rooms by meeting established standards of
cleanliness and propriety to assure guest satisfaction and maximize
revenues.
Responsibilities
-Retrieves items from shelves and storerooms, sets up cleaning cart
with supplies, constantly maintaining carts and storerooms in a
clean and orderly fashion to enhance efficiency and ease of
cleaning rooms.
-Cleans and wipes windows, doors, walls, closets and fixtures in
rooms, public areas and hallways, often using ladders or stools to
clean hard to reach areas, in order to maintain a clean,
presentable and attractive facility at all times. Washes shower
walls and tub, cleans toilet(s) and stall walls if applicable,
wipes exposed pipes, cleans mirrors, sink(s) and walls in order to
have clean and sanitary guest and public restrooms.
-Replaces towels, soaps and all room amenities and restocks
literature that has been removed by previous guest or is soiled and
torn to ensure adequate supply for arriving guests.
-Washes all hard floor areas (linoleum, tile, etc.) by hand to
remove dirt and soiled areas.
-Dusts and polishes all furniture, fixtures and wall hangings
including using a duster to reach vents and ceiling corners to
remove dust and cobwebs.
-Strips bed of all linen and remakes with fresh, checking
bedspread, blankets and bed pads for cleanliness, replacing if
soiled.
-Lifts mattresses to check for soil between mattresses and under
bed.
-Checks closet for cleanliness, wiping closet door, handle and
overhead shelves and restocking the guest room supplies such as
hangers, extra blankets and pillows.
-Vacuums rooms, public areas and hallways, operating vacuums
weighing up to 25lbs., and lifting/moving heavy furniture in order
to vacuum entire area of carpet including underneath furniture and
hard to reach areas.
-Inspects all door and window locks to ensure they are in working
order and immediately alerts management to an unsecured or unsafe
situation for the safety of guests and employees.
-Inspects all room equipment (TV, lights/lamps, faucets, radios) to
ensure proper working order and immediately reports all room status
and room maintenance deficiencies, in writing, to the Executive
Housekeeper for prompt repair/resolution.
-Secures and maintains custody of equipment, keys and supplies at
all times in order to protect and preserve hotel property.
-Maintains a friendly, cheerful and courteous demeanor at all
times.
-Performs other duties as assigned, requested or deemed necessary
by management
Keywords: Embassy Suites by Hilton Bethesda, Bethesda , Room Attendant, Other , Bethesda, Maryland
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