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Retail Sales Associate

Company: The UPS Store 0100
Location: Bethesda
Posted on: November 26, 2022

Job Description:

We are looking for a Retail Sales Representative to provide excellent customer service. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

* Greet and direct customers
* Provide accurate information (e.g. shipping tiers, pricing and after-sales services)
* Answer customers' questions about specific products/services
* Conduct price and feature comparisons to facilitate purchasing
* Cross-sell/up-sell products
* Ensure racks are fully stocked
* Coordinate with the team to provide excellent customer service (especially during peak times)
* Provide customer feedback to the Store Manager
* Stay up-to-date with new products/services

* Proven work experience as a Retail Sales Representative, Sales Associate or similar role
* Understanding of the retail sales process
* Basic math skills
* Excellent communication skills, capable of building trusting relationships
* Ability to perform in fast-paced environments
* Flexibility to work various shifts
* High school degree

Work Remotely
* No

Job Type: Full-time

Pay: From $15.00 per hour

* 10 hour shift
* 8 hour shift
Weekly day range:
* Monday to Friday
* Weekend availability

COVID-19 considerations:
Employees are currently required to wear masks.

* High school or equivalent (Required)

* Customer Service: 1 year (Preferred)

Shift availability:
* Day Shift (Required)

Work Location: One location%58047475%

Keywords: The UPS Store 0100, Bethesda , Retail Sales Associate, Other , Bethesda, Maryland

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