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Avaya Technician

Company: Koniag Services, Inc.
Location: Bethesda
Posted on: September 16, 2020

Job Description:

Avaya Technician EHS DHA UC OM Walter Reed, Bethesda MD Eagle Harbor Solutions (EHS), a Koniag Government Services company, is looking for a highly qualified, experienced and self-motivated individual to perform the duties of Avaya CM Technician to support EHS and our government customer in Bethesda, MD. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. This resource is a skilled field technician capable of performing adds, moves and changes on Avaya platforms. They will be primarily responsible for adds, moves and changes activity but may also be asked to provide support in the field for resolving problems under the direction of the Lead Engineer as appropriate. They will also assist in managing the spares inventory and maintaining wiring closets. ESSENTIAL DUTIES AND RESPONSIBILITIES Moves, Adds and Changes Perform some basic system programming additions and changes Provide field support to install, modify or relocate telephones System Operation Assist the Lead Engineer in providing repair and restore functions in the event of component failure Replace defective telephone sets KNOWLEDGE, SKILLS AND ABILITIES Minimum 5 years of experience with Avaya systems. Excellent communication skills (oral and written). Ability to comfortably interact with customer and peers to perform required job functions Ability to work under pressure, handle a variety of work assignments at the same time, prioritize work and be held fully responsible for decisions. Avaya CM Certification required Working Environment Conditions This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand walk sit use hands to finger, handle, or feel objects, tools, or controls reach with hands and arms talk and hear. The work load may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift andor move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, militaryveteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at or by callingto request accommodations. This contact information is used for accommodation requests only and cannot be used to inquire on a status of your application. Eagle Harbor Solutions LLC, an 8(a) certified company, is a wholly owned subsidiary of Koniag, Inc., an Alaska Native Regional Corporation and part of the Koniag Government Services Sector. EHS provides a range of professional services for cyber intelligence and information technologies capabilities to the Federal Government, Civilian, and commercial markets to further the nation's national security and civilian service missions. Eagle Harbor addresses some of our countryrsquos most pressing challenges in the areas of Cyber Intelligence, Business Analysis, Emergency Preparedness and Contingency Planning. EOE MinoritiesFemaleProtected VeteransDisabled. Shareholder Preference in accordance with Public Law 88-352

Keywords: Koniag Services, Inc., Bethesda , Avaya Technician, Professions , Bethesda, Maryland

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