Desktop Technician

Company: Latitude, Inc.
Location: Bethesda
Posted on: April 9, 2021

Job Description:

We are seeking 3 Desktop Technicians to support the NIH in Bethesda, MD. This will be a 4-6 month contract, 40hrs a week. Candidates must be able to pass a background check. Essential Duties and Responsibilities:+ Install, upgrade, and set-up operating systems, peripherals, and applications+ Upgrade, repair, and reconfigure computers+ Provide technical support to users pertaining to software and hardware questions and problems as well as a variety of other issues+ Deploy new computer and voice equipment to staff and reimage computers as needed+ Instruct staff on procedures for utilizing company equipment+ Conduct root cause analysis and troubleshoot a variety of equipment problems+ Install switches and other basic networking equipment+ Assist with systems administration and upgrades when feasible+ Perform other duties as requiredRequired Knowledge, Skills and Abilities:+ Strong troubleshooting and follow-up skills+ Experience in MS Office and Windows 10+ Basic knowledge of TCP/IP networking is required for troubleshooting connectivity issues+ Knowledge of computer imaging solutions and processes, preferably using a Microsoft solution (MDT, SCCM, or WDS)+ Ability to interface effectively with users is essential+ Able to work on support issues to completion with minimal supervision+ Must be able to lift and carry up to 40 pounds

Keywords: Latitude, Inc., Bethesda , Desktop Technician, Professions , Bethesda, Maryland