Process & Improvement Analyst

Company: CGI Group Inc.
Location: Bethesda
Posted on: November 22, 2021

Job Description:

Position Description: CGI Federal is seeking an experienced Process and Improvement Analyst for an exciting opportunity within our Intel Community. We are hiring a Process Analysis & Improvement team members with experience in process mapping and business process reengineering. This role will be advising and working with the federal government as a process analyst to identify, catalog, prioritize, document "As Is" and "To Be" business processes with road maps linking the two. The role will also define metrics to measure, trend, and monitor process performance. You will also support organizational change management when rolling out the "To Be" optimized business processes. You will have experience using tools to document business processes such as Visio, ARIS, IBM BPM, PEGA, or other BPM tools. The government's vision for this effort is to provide process improvements incrementally in an agile fashion. Improvements will include both tactical and strategic transformations. Responsibilities

• Analyzes, defines and documents detailed process workflows through user interviews, facilitated workshops and subject matter expert engagement.
• Develops a clear understanding of the core accountabilities within the process. Ensures the focus of activity is concentrated on the highest priority needs of the business.
• Participates in the development of future business processes and organizational structures needed to support new products and/or services. Documents future processes to determine how to proactively improve current business for the development of future procedures and models. Examines processes holistically to understand the impact of changes to people, strategy, systems and general business operations.
• Develops continuous improvement processes and strategies for current business procedures and systems. Collaborates with key stakeholders to identify the challenges and opportunities to improve the business process and their impact.
• Delivers fact based findings and recommendations and escalates issues identified during review and analysis to stakeholders.
• Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks.
• Develops and maintains effective working relationships with supporting area management and staff.
• Generates and compiles reports, complete with recommended improvements to business processes and operational procedures. Builds the business case for a process or system change and provides detailed input into the change management and implementation.
• Develops and issues communications for business process changes.
• Escalates problems and mitigations to Manager. Various levels are outlined below. Expert:
  • Minimum of a Bachelor's degree or an equivalent degree
  • Minimum of seven (7 years) of experience in implementing process improvement and change initiatives with a federal department, agency, or private sector.
  • Business Process Analysis / Value-Stream mapping / Process Redesign
  • Agile expertise
  • Experience creating Current and Future state process flows in support for new capability designs or enhancements.
  • Experience creating Current and Futures state Value Stream maps and documenting efficiency gains once in production for time-studies.
  • Able to coordinate with Integration Consultants for capability designs, requirements, and workflow.
  • Strong analytical and problem solving skills.
  • Active Top Secret security clearance with Full Scope Polygraph required
  • Six Sigma certification Mid-Level:
    • Minimum of a Bachelor's degree or an equivalent degree
    • Minimum of five (5) years of experience in implementing process improvement and change initiatives with a federal department, agency, or private sector.
    • Business Process Analysis / Value-Stream mapping / Process Redesign
    • Agile expertise
    • Experience creating Current and Future state process flows in support for new capability designs or enhancements.
    • Experience creating Current and Futures state Value Stream maps and documenting efficiency gains once in production for time-studies.
    • Able to coordinate with Integration Consultants for capability designs, requirements, and workflow.
    • Strong analytical and problem solving skills.
    • Active Top Secret security clearance with Full Scope Polygraph required
    • Six Sigma certification Junior:
      • Minimum of a Bachelor's degree or an equivalent degree
      • Minimum of two (2) years of experience in implementing process improvement and change initiatives with a federal department, agency, or private sector.
      • Business Process Analysis / Value-Stream mapping / Process Redesign
      • Agile expertise
      • Experience creating Current and Future state process flows in support for new capability designs or enhancements.
      • Experience creating Current and Futures state Value Stream maps and documenting efficiency gains once in production for time-studies.
      • Able to coordinate with Integration Consultants for capability designs, requirements, and workflow.
      • Strong analytical and problem solving skills.
      • Active Top Secret security clearance with Full Scope Polygraph required
      • Six Sigma certification As a Federal Contractor, all members of CGI Federal, regardless of role or work location are required to be fully vaccinated, and be willing to provide proof of status. Accommodations for medical and religious beliefs or practices may be provided. Current effective date is December 8th, 2021. What you can expect from us: Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at www.cgi.com. No unsolicited agency referrals please. CGI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Qualified applicants with arrest and conviction records are welcome to apply. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

Keywords: CGI Group Inc., Bethesda , Process & Improvement Analyst, Professions , Bethesda, Maryland