Help Desk Technician Tier III
Company: SPN Solutions
Location: Bethesda
Posted on: May 27, 2023
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Job Description:
Job Title
Help Desk Technician Tier III
Job Type
Full-time
Category
Information Technology
Location
BETHESDA, MD - BETHESDA, MD 20814 US (Primary)
Education
Professional
Travel
10 - 20%
Job Description
Help Desk Technician-Tier III
Location: Bethesda MD
Clearance: Secret Clearance - Required
Education: Bachelor's Degree - Required or Equivalent
Certification: Security+
Position Description:
SPN Solutions is seeking to hire a senior level, skilled Help Desk
Technician Tier 3 to support ongoing critical requirements with one
of our Defense customers in Bethesda, MD. The Help Desk Technician
will be responsible to independently set-up, diagnose, troubleshoot
and resolve end-user questions in the following IT areas of
support: applications and programs; user accounts and access; print
services and printer configuration; asset inventory and database
management; desktop/laptop/tablet; mobility devices;
telecommunications devices. The Help Desk Technician will function
as part of a team, inclusive of customers, and must demonstrate
sufficient written and communication skills to ensure success.
Required Experience/Skills:
Primary Job Duties:
About SPN Solutions:
SPN Solutions is an 8A Certified (SBA) Small Business that provides
IT enterprise solutions, manages large-scale, mission-critical IT
programs, and provides mission support services to customers in the
Defense, Federal Civilian Government and Commercial sectors. Our
values are the standards that inform and inspire all our activities
and distinguish us as a corporation.
At SPN, we have a corporate culture which fosters creative
thinking, respects your contributions, and accepts nothing less
than excellence in serving our customers. We demonstrate these core
principles daily through our corporate Values and culture.
SPN Solutions Inc. is an equal opportunity employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, national origin, sex,
physical or mental disability, sexual orientation, gender identity,
age, marital status, medical condition, veteran status, or any
other factor determined to be unlawful by federal, state, or local
statutes. SPN Solutions Inc. will treat all employees equally with
respect to compensation; opportunities for advancement, including
upgrading, promotion and transfer, and all other terms and
conditions of employment.
Keywords: SPN Solutions, Bethesda , Help Desk Technician Tier III, Professions , Bethesda, Maryland
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