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Sales Operations Administrator, Remote

Company: Aledade
Location: Bethesda
Posted on: April 5, 2021

Job Description:

The Aledade Growth Operations team is the operational and analytical backbone of Aledade's growth strategy. We define and optimize strategies, processes and systems that drive tangible and sustainable performance improvements, including increased predictability and productivity. As Aledade continues to grow, we are increasing investments in data, systems and process infrastructure to scale our growth efforts.-- We are seeking a talented Sales Operations Administrator to support these efforts within our Growth Operations team. Reporting to the Director of Sales Operations, this person will play a critical role in our contracting operations and serve as a utility player for a variety of sales operations needs. The ideal candidate has experience leveraging systems to drive efficiency and accuracy, particularly around sales contracting, as well as experience with incentive compensation plan administration, territory planning and general sales team support activities.-- This position is out of Bethesda, Maryland headquarters location (post covid) or can be fully remote. Responsibilities will include:-- Contracting:

  • Ensuring that the Growth team's contracting activities are fully-supported with the necessary systems and data required to ensure accuracy and efficiency--
  • Playing a hands-on role in distributing contracts to practices and ensuring fully executed contracts as well as relevant metadata are stored and recorded appropriately
  • Auditing contracts to ensure accuracy and completeness as well as compliance with relevant corporate guidelines
  • Partnering with Business Development, Legal and Provider Outreach (Sales) teams to ensure that contract templates, clauses and related materials are kept up-to-date in our systems and that contracting activity is tracked appropriately
  • Leveraging systems to track use of contract modifications as compared to budget
  • Proactively identifying and implementing solutions to streamline the contract lifecycle-- Team Operations:
    • Maintaining policies and reports related to sales incentive compensation program, confirming bonus approvals and coordinating with Finance and HR teams on quarterly and annual payments
    • Scrutinize Account and Opportunity data on Closed Won deals; validate beneficiary attribution values and other key account data
    • Manage team calendar for individual and regional pipeline reviews, training, planning and general performance management to minimize meeting time and maximize use of systems to share information
    • Partnering with cross-functional teams to oversee and optimize Growth team handoffs to 'downstream' teams, particularly around processes for transition to Launch and Finance--
    • Developing and maintaining process documentation to drive consistency and alignment across key team workflows
    • Providing support to the Director of Sales Operations and helping with ad hoc projects-- Preferred Qualifications:
      • 3+ years of experience in Sales Operations, particularly in supporting contracting
      • Expertise with Salesforce CRM, Conga Contract Lifecycle Management and DocuSign
      • Service-oriented and responsive, comfortable dealing with time-sensitive requests and managing stakeholders at all levels--
      • Highly organized with meticulous attention to detail, particularly around contracts/agreements and clerical responsibilities
      • Strong time management skills; able to manage multiple projects and stakeholders effectively, often against hard deadlines--
      • Demonstrated experience managing through ambiguity and driving operational process improvement in collaboration with others; experience breaking down complex processes into manageable steps and developing documentation/training to support execution
      • Operates with high self-accountability; thinks critically, takes initiative to proactively identify solutions and resources--
      • Excellent written and verbal communication skills
      • Flexible and adaptable
      • Ability to handle sensitive and confidential information If you are passionate about transforming the healthcare system into one that best serves the needs of patients, doctors, and society, we'd love for you to join us! Who We Are: Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients. We are on a mission to change healthcare for the better and solve complex problems within the healthcare system.-- We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed. From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO ), revamping the way they practice and getting them back to where they should be: quarterbacking their patients' health care! Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn. You will work with team members that bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work, united by a shared passion for public health and a commitment to the Aledade mission. We've recently been recognized as a Top Workplace by The Washington Post, Best Workplace in HealthCare & Biopharma, Top 100 Best Small & Medium Workplaces, Glassdoor Best Places to Work, a Best and Brightest Companies to Work for in the Nation, a Tech Tribune 10 Best Tech Startups in Maryland and Bethesda, Best Tech for Good, Best Workplaces for Millennials, Best Workplaces for Women, Best Workplaces for Parents, and a 2020 Inno on Fire by DC Inno. That's because the things that matter to you also matter to us! In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the needs of our team-members: Flexible work schedules and ability to work remotely available for many roles Educational Assistant Program Robust time off plan (21 days of PTO in your first year!) 10 paid holidays 12 weeks paid Parental Leave for all new parents 6 weeks paid sabbatical Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners 401(k) with up to 4% match Stock options Monthly cell phone stipend-- Weekly catered lunches Jeans everyday workplace Gender neutral bathrooms-- And more! At Aledade, we don't just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Keywords: Aledade, Bethesda , Sales Operations Administrator, Remote, Sales , Bethesda, Maryland

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