Sales Executive Connecticut
Company: Marriott
Location: Bethesda
Posted on: September 18, 2023
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Job Description:
Additional Information Market based job driving business to 2
Marriott Select Brand Hotels. Must live in CT Market. $3000 Sign On
Bonus.
Job Number 23163826
Job Category Sales & Marketing
Location SFLSALES Southern Region Florida Sales, 7750 Wisconsin
Avenue, Bethesda, Maryland, United States
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
JOB SUMMARY
Drives revenue to achieve Hotel's topline goals for each of their
represented hotels by proactively soliciting all business segments;
to include new business from small business accounts, sourcing new
accounts, identifying new targets, and re-soliciting past business
leads. Focuses on properties BT Pricing strategy. Provides property
support by coordinating and executing property internal mining
efforts at assigned hotels. Partners with Leadership to ensure
competitive sales strategies are in place for the hotel and stay
competitive within the market by aligning on sales activities to
generate business and communicate real-time competitor intel.
Reports directly to Property Sales Leader (ASL or DOS/DOSM) and
works closely with the hotel General Managers, focuses on sales
driven tasks. May work with Local Sales and U.S. Account Sales/GSO
teams to drive production from targeted high priority accounts
including maximizing special corporate business within the
represented market place.
CANDIDATE PROFILE
Education and Experience
Required:
--- High school diploma or GED; 2 years experience in the sales and
marketing, guest services, front desk, or related professional
area.
OR
--- 2-year degree from an accredited university in Business
Administration, Marketing, Hotel and Restaurant Management, or
related major; no work experience required.
Preferred:
--- 4-year college degree; previous experience in proactive lead
generation in hospitality and sales discipline; knowledge of
property-specific business segments (e.g. group, catering,
transient); knowledge the hospitality industry.
CORE WORK ACTIVITIES
Managing Sales Activities
--- Works with Property Sales Leader (ASL or DOS/DOSM) in
identifying the top accounts of each stakeholder hotel, determine
account deployment structure, identify key buyers within each
account, and coordinate efforts to drive demand and pull-through
business from the accounts for the stakeholder hotels.
--- Assist Property Sales Leader in identifying share shift
targets.
--- Ensures effective and efficient funnel management through
available systems and collaborating with Multi-Hotel Sales.
--- Manages daily Status Change reports to help close on hotel
business.
--- May work with Local Sales, U.S. Account Sales/GSO teams to
drive production from targeted high priority accounts including
maximizing special corporate business within the represented market
place.
--- Provides property support by coordination and executing
property internal mining efforts to assigned hotels
--- Solicits new business from non-deployed small business
accounts, reader boards, and leads sent through internal referral
mechanisms.
--- Solicits potential new accounts or business opportunities by
leveraging business intelligence provided by Sales & Marketing
Planning and Support or other third-party data sources to generate
leads.
--- Utilizes internal lead referral tools (e.g., eProspecting
Portal) to solicit new business opportunities and contacts.
--- Ensure Hotel has property lead generation program to identify
new business.
--- Re-solicits non-deployed realized opportunities, including
turndowns, lost opportunities, and actualized business when
appropriate.
--- Drives customer satisfaction through daily interactions (e.g.,
solicitations, re-solicitations, account calls, site inspections,
new business calls, face to face activities, etc.).
--- Conducts customer facing sales activities on behalf of the
hotels in partnership with Property Coordinator/Resource as
appropriate. (e.g., lunch and learns, social hours, company of the
month activities, local industry events, Convention and Visitors
Bureau (CVB) Activities, etc.).
--- Conducts site inspections for customer accounts as
appropriate.
--- Maintains complete and up-to-date lead information on each
account in CI/TY SFA Web and EMPOWER to verify accurate reporting
and customer base information.
--- Qualifies and maintains customer's long-term business potential
and refers customers to market, field, hotel or national sales
office, as required.
--- Verifies accurate and timely lead turnover to other Sales
Channels and partners closely with the Multi-Hotel Sales to ensure
qualified leads are entered into CI/TY SFAWeb.
--- Leverages MI Leads for Out of Org, Non-Deployed Accounts.
--- Presents stakeholder hotel benefits and features based on
customer needs.
--- Understands and utilizes all business processes written in
support of the sales organization.
--- Utilizes negotiation skills and creative selling abilities to
uncover new business.
--- Uses all information systems (e.g., CI/TY SFA Web, MRDW,
MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to
research the deployment and value of the accounts deemed important
for stakeholder hotels.
--- Understands the overall market (e.g., competitors' strengths
and weaknesses, economic trends, supply and demand etc.) to sell
effectively against the competition.
--- Communicates trends, opportunities, and market changes to
appropriate parties, as needed.
--- Leverages all available sales channels, (e.g., marriott.com,
group and transient intermediaries, field sales, worldwide
reservation offices, etc.), to optimize sales revenues.
--- Understands and actively utilizes company marketing
initiatives/incentives to convert cold leads to warm leads.
--- Tracks weekly activities and relationship to revenue and room
night production.
--- Sets day-today priorities to complete assigned
responsibilities
--- Actively participates and contributes to Sales Strategy
Meetings as appropriate.
--- Adjusts to significant variation in daily workload through
independent prioritization.
--- Drives revenue from local non-deployed accounts for the hotels
the Sales Executive represents by proactively soliciting new
business from small business accounts, sourcing new accounts,
identifying new targets, and re-soliciting past business leads.
--- Activate local tactics for deployed accounts to pull-through
local buyer needs. Communicate best practices for generating
creative revenue opportunities.
--- Performs other duties as appropriate.
--- Building Successful Relationships
--- Leverage deployed account resources to drive business for
properties for identified hotels to pull-through business to grow
account share.
--- Participates in community and hotel networking events (e.g.,
Rotary Clubs, RI Social Hours, Chamber of Commerce, etc).
--- Visits neighborhood target and local small business accounts
and coordinate follow up efforts.
--- Coordinates with Property Sales Leader to understand needs and
priorities of stakeholder hotels to identify focus areas.
--- Works collaboratively with all sales channels (e.g. the
Multi-Hotel Sales, Account Sales and Global Sales) to establish
coordinated sales efforts that are complementary, and not
duplicative.
--- Handles customer care issues and as necessary, refers them to
the appropriate owner.
--- Supports the company's service and relationship strategy,
driving customer loyalty by delivering service excellence
throughout each customer experience.
--- Services customers to obtain and grow share of the account.
--- Executes and supports the company's customer service
standards.
--- Engages in property related events that support the development
of new accounts (e.g., General Manager (GM) Reception, Concierge
Level hospitality, etc.).
--- Performs other duties, as assigned, to meet business needs.
The salary range for this position is $58,988.00 to $102,245.00
annually. This position offers health care benefits, flexible
spending accounts, 401(k) plan, accrued paid time off (including
sick leave where applicable), life insurance, disability coverage,
other life and work wellness benefits and may include incentive
compensation. Benefits and incentive compensation may be subject to
generally applicable eligibility, waiting period, contribution, and
other requirements and conditions.
Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law. Marriott International
considers for employment qualified applicants with criminal
histories consistent with applicable federal, state and local
law.
Marriott International is the world's largest hotel company, with
more brands, more hotels and more opportunities for associates to
grow and succeed. Be where you can do your best work,--- begin your
purpose, belong to an amazing global--- team, and become the best
version of you.
Keywords: Marriott, Bethesda , Sales Executive Connecticut, Sales , Bethesda, Maryland
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